December 2023 by Andrea Paredes
The times showing online are wrong. This post office opens from 8am to 10 am, only 2 hours are not enough time.
December 2023 by Mr Adromeda
Not sure why Google maps are stating different opening hours
November 2023 by Jason Hoh
Got here to find out about new opening hours of 8-10am
October 2023 by Richard Garratt
Excellent service, we had a parcel that appeared to be lost, however when we arrived the staff were able to locate it and we found that it was on its way to us!! The customer service was excellent with someone getting in touch to ensure it arrived as it was a time sensitive delivery.
October 2023 by vibes green
They do not know what day it is!Requested a redelivery for Saturday, they turn up on friday. How do you expect people to be home at this time unless they are unemployed ????? We have to work to pay for these parcels, do we not?????Cheers ? ?
September 2023 by Isabelle-Maria Arusilor
Aside from the joke that their opening hours are, it seems that Royal mail has forgotten how to train its drivers on pressing the buzzer on a door, resulting in many pointlessly missed deliveries? The level of incompetence here is quite unparalleled.
July 2023 by Joseph Walter
very rude staff behind the counter was some black woman and asked if they had my girlfriends parcel and said they didnt even though says pending ready for collection was not good customer service at all wasnt very helpful.
May 2023 by John W
Royal Mail have become a shambles. Don't know what's happening in Lewisham in particular - regular post is now fortnightly; Tracked 24 takes 72 hours; Special Delivery Guaranteed 1pm doesn't even arrive. App is next to useless and nobody at the sorting office can ever help.
May 2023 by Gero Polte
So unhelpful and let me believe they simply don't bother
May 2023 by Marsh C.
This post depot?s hours aren?t great, but can?t be helped as probably set by Royal Mail itself. Their one slot for late collections is Thursdays up until 6pm, ideal for people who happen to work during the day. Hoping to collect my parcels and save having to deal with nebulous redelivery times, I dropped by after work on Thursday only to find that ?due to staff shortages, we are closed,? with nothing but a hastily written sign helpfully stuck over and obscuring the opening hours at the front of the building. How very helpful indeed. Perhaps R.M. needs to adjust their already inconvenient times to be less so and accommodate for their lack of staff, or start hiring again using fairly distributed wages as opposed to overpaying the people at the top!
April 2023 by Steve West
Shameful service, no slip put through the door and then finding the package at the office and not letting you collect it as you have no slip! Then it has to be redelivered, I'm not in but a slip has been put through the door and here we go again.............................
January 2023 by Ricardas Zakarauskas
Very messy, and unorganised. They left me a leaflet ,parcel need to be picked up from the office, I been going there for three days in a row until they found my parcel and that?s not the first time.
January 2023 by Boris
TUESDAY 18.35 closed.Wednesday closed due to covid.why don't you edit google working hours? Is it very difficult!? Do people have to come to your door everyday to find out!? either you are irresponsible or the right people are not working..
January 2023 by Richard Symes
Dreadful service. No way to contact them directly. Have to go through a contact centre where the staff member was curt (verging on the rude) and unhelpful. Delivery staff generally seem only to throw back questions and complaints with the standard "don't know, can't help you". We went without a delivery from 31 December to 3 January.
December 2022 by Alicia Roy
This post office does not respect the timetable they establish themselves. No information at the door explaining why they are not open and when one can come back.
