February 2024 by Portia Parker
i believe this superdrug is the one for you if you would like to reinact the film jaws. The staff all have earpieces in and swarm around you as if you're about to make a run for it with a bottle of hair dye.
January 2024 by tehetena tesfaye
Very rude stuff!
January 2024 by Sandra Faucher
V friendly & helpful first two sales staff members. Didn't appreciate the comment from the cashier about 'Am I planning to take my basket home with me?' because I forgot to hand it to her. V disrespectful & unprofessional!
January 2024 by YY the Shubzer
I often use this Superdrug and the young staff always seem to be pleasant and happy to help. I have to give a special mention to Giovanni. One time I was ill and had come with my girlfriend, who was taking her time and I couldn?t find a seat. I sat down on the floor in discomfort. He saw me at checked if I was okay before going to the back and getting me a stool. Customer service is going above and beyond; he definitely did that!
December 2023 by Mona Monarch
Till service disgraceful except for one exceptional teen who impressed me with his customer service skills. One star given belongs to him and no one else.Yuck ! to the rest of the shop with Monet on top.
October 2023 by Zainab Amina
The staff on the tills have a nasty and spiteful attitude. They talk badly about customers in the shop via their headsets. It?s loud enough for anyone to hear. Superdrug HQ please look into the quality of the people you?re hiring in your stores.
October 2023 by Slavena Dimova
I love this place! Big range of brands and many,many options
September 2023 by Shani Steadman
the woman working at the till had very poor customer service toward me and another customer. She was speaking to the other staff through the headset about us and even sent a member of staff to watch over me. I had not acted in a way that was suspicious at all, I picked up an eyebrow pencil and put it down in front of 2 members of staff and went to buy some Vaseline. Before I reached the till I had heard her talking to another young girl in a rude manner and she directed another member of staff to deal with her. The woman then saw somebody she knew and acted friendly and told her to have a nice day. When I approached the till she changed her manner and I put my things down and she rudely questioned me ?where?s the elf product you picked up?? I told her I put it back and she says to her coworkers in the headset ?apparently it?s back in its place? . I then paid for my things and was walking out when I heard the boy she made watch me go ?beep beep? as if I would steal. I don?t know the woman?s name but she was an average height black woman with a septum piercing and maybe a lip piercing with black hair. That interaction made me not want to shop in Lewisham Superdrug again. Update: the cashiers name was Monet
August 2023 by Denisa Pop
I do not understand how you want to work to make money when you are bored at work and disturbed when you have work?Superdrug, you need to improve your customer service with people happy to serve clients.The lady at the desk today seemed so bored and spoke with me like she was annoyed me being there.Honestly,Shame.
August 2023 by Eileen Alexander
Very helpful patient friendly staff.Thank you. !!
June 2023 by Varun Patel
The staff here seem like they don't want to work and serve customers. I wanted to use the NHS discount on my purchase. The first time I went in, they did not accept my Blue light card and asked me to bring the NHS ID which is mentioned on their website as well, fair enough. They promised me to give a discount as soon as I brought them the NHS ID. The 2nd time I went in, they checked my NHS ID and asked me to show my Superdrug card which was not told to me the last time. When I asked if I could make one, they refused and said they don't have any at the moment. It's not just that they make things complicated to get your deserved discounts, but the rude behaviour that these employees demonstrate is just off-putting. Somebody really needs to take a customer service lesson for these employees.
June 2023 by Allan Tavener
Efficient well laid out store with helpful staff and all the products were excellent value
June 2023 by David Jones
Organised, but fewer offers than there used to be.
May 2023 by A R
Store manager Tracy is amazing, and thank you for listening, supporting and understanding my needs.The whole Superdrug team were Great and went above and beyond to help, thank you :)
March 2023 by nidhi bassi
Great products available at good offers. Highly recommend