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Most Recent Comments
February 2022
I've returned dress 6 weeks ago and still waiting for a refund. Emaild and called Customer Service multiple times- been told refund been issued, even have an email stating my money will be on my account in up to 5 working days(this been sent to me on the 22nd December 2021), called on 4th January-no one could help me with... read full comment
August 2021
I bought a dress online which I returned the same day I received. I have been waiting 5 weeks for refund. Tried to resolve both by phone and email to be told I have to wait (even though Monsoon have had the item for 5 weeks). I asked for contact details to make complaint but they would not provide. Wanted to buy Christmas... read full comment
August 2021
I have an ongoing issue since June 2020 and none of your customer service seem to be able to sort it out!! I have spoken to at least 8 agents regarding this, all of which promise they are going to be the ones who will sort it out and yet I don’t here any more from them!!!I am now at the end of my tether and wish to make... read full comment