March 2024 by Sumit Mittal
Extremely poor customer service and unprofessional behavior. I waited there for 20 mins to be seen by someone and I could see customer service team cracking jokes but not bothering to attend. When I asked how long will I need to wait and is there no one else, the rep rudely responded that cant I see that there are only two people, both busy (ironically cracking jokes with one customer, that is an important part of the job description). Waiting is not an issue if the store is busy, but behavior has to be better. Instead of showing consideration towards a patiently waiting customer, his approach was - cant you see!! And when I mentioned that if he is busy I can take my business elsewhere, he thought I am being rude.