November 2023 by Gregory Guilbert
Dirty store. Lazy and rude staff.How they make money because if you choose clothes to buy it is not allowed to walk near the shoes area !!!!The only thing that staff do it is watching mobile phone all day long.
October 2023 by Fatma Al saeed
Bought shoes online! They dirty and there is no reply in email! Scammers
October 2023 by Denise BISSET
Apparently the items hanging up are not for sale.
August 2023 by Mohamed Hafizur Rahman Rahi
The people are so root and behaviour are so ??? bad. I ask to guy help but treat me like I am not a coustomer
April 2023 by Wayne Barry
Lovely store. Good quality products and friendly service
April 2023 by Nathan Heatley
Bad customer service. I went and the girl at the till was dancing but the manager and the other boy staff member was nice. Might need to retrain her. Didn?t even pack it for me
March 2023 by Zagga's Good Food
Excellent staff was able to solve the problem
March 2023 by Elizabeth
Jamie served me when I went into store to buy my shoes,he was the nicest shop assistant I have come across in the whole of London,he was friendly and approachable.Other than him,customer service in the country is diplorable,shop assistants are rude,unhelpful and morose.Thankyou Jamie.Australia will love you.??
February 2023 by Josselin Cornou (untitledshot)
Poor experience:- staff didn?t wanted to get the shoes after we spent 30mn for our kids selecting shoes, stating nobody was working on top floor (store was still open)- staff didn?t have kids scale to know shoe size.- staff seems like they didn?t wanted to do their job. Asking for size availabilities, staff looked bored and unhelpful?I will avoid this shop moving forward, they?re clearly not interested in selling shoes? jd sport really need to train their staff.
February 2023 by Khan Sp
Same as another comment, they didn't have the other shoe for an exposed shoe. Ended up buying another pair but had to change it when I realised one shoe had a problem/was different than the other in texture. Queuing for refund with only 2 people in front but it took 10 minutes wait cause they are so slow. Their desk is very messy, clothes waiting to be put back in the store. The whole shop just looks disorganised, things on the floor, broken stickers on the desk, such a mess. What are they doing? No wonder people buy online these days.
October 2022 by Jermaine Tate
Shop Its Pants Mate Never Got What I Want ? And That Manger Is Rude As Hell NO CUSTOMER SERVICE SKILLS WHATSOEVER ?????
October 2022 by Troy Gilzene
If I could give 0 stars I would. Went into store and saw pair of adidas I liked. Asked the sales person if they had the other trainer to the one that was displayed which was a size 8. Nobody came back to me after about 10 minutes, which wasn?t a problem because I decided to get some clothes while I was waiting. Asked the sales person again if the trainers had been ordered and was asked to hold on. A young lady came back and said that they couldn?t find the other the other shoe to the one I had because the stock room was being moved around. There was another shoe on display which was an 8 also so I said, you can find both size 8s. She replied yes so I asked to see the manager. See stormed off and another young lady came back and told me the same story. I accepted what was said because there was nothing else I could do but pretty poor work standards if you are moving stock around then unable to find shoes you are supposed to be selling. Got the trainers in the Peckham store where the service was slightly better.
October 2022 by Jermaine
Shop Its Pants Mate Never Got What I Want ? And That Manger Is Rude As Hell NO CUSTOMER SERVICE SKILLS WHATSOEVER ?????
July 2022 by Sophie Hunt
I visited the store on a Saturday with only one staff on floor for shoes (during a sale promotion season too!) More staff are needed around on the weekend due to being busy, with a much more organised system to ensure staff and customers are both happy and relaxed. >.<Staff were friendly however and did work very hard at trying to manage a busy Saturday!
July 2022 by Sophie
I visited the store on a Saturday with only one staff on floor for shoes (during a sale promotion season too!) More staff are needed around on the weekend due to being busy, with a much more organised system to ensure staff and customers are both happy and relaxed. >.<Staff were friendly however and did work very hard at trying to manage a busy Saturday!
