November 2023 by Hristina Petkova
This is one of the most rude, unhelpful and disrespectful yodel drop off point I have visited and unfortunately the closest to me. I will change this permanently to another shop following my dreadful experience today. I greeted and smiled at the shop assistant Kumar upon entering the shop with a small box to post, who did not respond either verbally or with a gesture, despite seeing me very clearly. He continued to scan some parcels for a few minutes, while I stood waiting there, right in front of him. He did not acknowledge my presence, did not apologize for making me wait. When he completed his work, he finally stated that he is not accepting any boxes. I asked why, and mentioned that my box is small and it will save me a lot of time having to return, as this was my lunch hour. He dismissively replied that there is a backlog. I asked if he can provide an estimated time when I can return - the response was even more rude and dismissive. I raised a complaint with Yodel about Kumar and wanted to express my disappointment today. I would advise others to avoid him and his shop. Thank you.
November 2023 by Lorraine Ashard
Made the mistake of choosing this store for yodel pick up of items. 1 parcel arrived Friday, 2 on Saturday so I went Saturday to collect all three.The man who served me was RUDE beyond belief. Huffed, puffed, sighed, told me I had to pick up the same day or choose another store? I pointed out that I was ill on Friday and couldn?t pick up, he repeated ?then you use another store?When I mixed up the barcodes for scanning (as I had three on my phone) he stopped serving me, started serving other customers (and was equally short and rude to them), ending with one customer?s crisps being shoved back at her so fast they fell on the floor (no apology, nothing), just told her the price, and served her with no thank you. After him serving several customers and it becoming apparent he wasn?t going to finish fulfilling my orders, I told him I had the correct barcode. He eventually scanned it, handed me my parcels and repeated that if I cannot pick up same day to use another store. I told him I would not be using his store anymore as he was rude beyond belief and had no right to demand people collect the same day as that is not the conditions for yodel and it is actually not possible for some people to collect same day. I wish I?d checked the reviews before selecting this store. If they want the money for accepting yodel parcels, then they have to be able to offer the service with good grace and not take it out on customers, and act like it is a chore thrown on them. I hope yodel sees this and removes their services from this store. AVOID AT ALL COSTS PEOPLE.
November 2023 by Fifi Gzb
They should be banning from dealing with deliveries and collection.Keep on saying that the machine for labels is not working.Miserable shop keepers! They do not say hi, they never smile!Terrible attitude
October 2023 by Jessica Rose Stuart
Shop is incorrectly labelled as a Yodel digital drop off point, but owners always say it's not possible. Would be good if this could be updated with Yodel to avoid others making the same wasted trip
October 2023 by Alex Light
High prices and poor selection. Mainly sells alcohol and lottery tickets. Yodel collection point but machine ?not working? in a few drop off attempts. Friendly staff but would rather avoid
October 2023 by Sophie Cushing
Reported to yodel. The man is absolutely disgusting! Never lets you send yodel parcels but has the service there!! Threatened my dad and will be reporting to the police!
August 2023 by mimi T
Staff extremely rude and nothing seems to work in the shop. They constantly lie and have plenty of excuses when it comes to services that don't involve paying for an item from their shop.
June 2023 by Carolina Maltese
The rudest staff ever. I?ve been using the store to ship and collect Yodel parcels, because they offer this service and I live 2 minutes away. Every time they have been most rude about it, either showing they?re annoyance at collecting parcels, or saying they ran out of labels, or that you cannot drop parcels in the evening for whatever reason of space. This time they went well beyond the limit, telling me that they never see me shop there but only using the Yodel services and that I should try other shops. No I don?t shop there and even if I needed to I would never go to a place that?s managed by such rude people. If they are too lazy or cannot be bothered to offer the Yodel services, they should just not offer it.
April 2023 by Zalina Mamedkuliyeva
Save yourself a journey and find a DHL dropoff point elsewhere as the staff (quote) ?I don?t care about your parcel, I don?t want to deal with DHL so get out of here ?
February 2023 by Sal
Avoid !
February 2023 by someguy6481 someguy
Don't bother sending parcels from here.The main shopkeeper always has a funny attitude accepting Collect+ parcels and always has lie and an excuse why he doesn't accept them.Under that mild personality is a deviant cretin, shirking from services he refuses to fulfil.Don't even bother going to Leighton Food Centre which is near by, as they are equally as deviant.Go toNivash Traders instead at70a, 78a St Paul's Cres, London NW1 9XZWay nicer and more accepting when it comes to parcels.
January 2023 by Blue Skies
Repeatedly refused electricity saying Paypoint machine isn't working. This happened Friday. Told it !would be unlikely to be repaired on a Saturday, so I waited til Tuesday to try again. Machine not working! "It was working for a couple of days" So which days were those?? Does not ring true. Anybody had similar?
August 2022 by D SM
If I could give 0 stars I would.DO NOT RETURN PARCELS HERE!!!GO across the road to Onkad.They won?t accept your parcels and they?ll make up a lie to why they can?t.I carried a heavy parcel all the way there they said they had no room.Then I carried another heavy parcel there for them to tell me they have no paper even though I printed my own labels.They make up lies to why they can?t take your parcel.Spoken to other customers who experience the same issue.If you don?t want to accept parcels don?t offer the service.There are disabled and elderly people would find this an extreme inconvenience to their life.
July 2022 by Phil Jones
Great little shop; friendly staff
February 2022 by Stephen Warren
Get most things you need lovely management.
