November 2023 by Hannah Wilson
One staff member was extremely rude. No customer service skills at all, shouldn?t be working with members of the public
November 2023 by Matial Ouedraogo
I bought a makita drill in your store incase you forgot me, haha. My first time in toolstation and I received an excellent service from Markos. He was very helpful with my order and directed me to exactly what i needed. Thank you very much sir. I hope you see this.?
October 2023 by arber Beqa
I went to the shop to buy a handle for my bathroom . I went twice, one for buying and the second one to return the piece that I didn't need to fix my door.The seller blonde woman, was really helpful, professionnel and kind.
October 2023 by Emiljano Mucaku
I can?t give less than 1I ordered light switch for next day delivery and never turn back to get it as I have to get the job done and was coffe shop and I been promised switch will arrive next day Wich never didI call costumer service and they?re also stressful Wich turn up we don?t have any in stock at all in this case payments was done and supposed to be sized for me and delivered for nex dayVery disorganised stuff and not helpfulI will suggest everyone to use Screwfix round the corner as there corrects and knowledge pplSo disappointed from Toolstation ?
September 2023 by priya jand
James, marcelina and Pari were great
August 2023 by Ian D
Crystal and Emmanuel helped me no end choosing the correct product after I made a hash of it online Nice personal touch Pleasure to see great customer still exists
August 2023 by peter corcoran
Fast serivce...friendly helpfull staff..
August 2023 by Urselyn Jackson
Lovely staff! First time buying from toolstation and Marcus was really nice. Will definitely be returning again. Thank you?
August 2023 by Juliana Farha
Mind bogglingly rude. You walk in and no one even acknowledges you're standing right front of them, or thinks to glance up and say "I'll be with you in a second." No eye contact during the entire terse exchange, all in the interest of buying a roll of tape. You get the sense that they think basic politeness is a form of humiliating servitude; instead you should be grateful they're serving you. AVOID.
June 2023 by Denisa Nico
I had a great experience. Served by Delia, very knowledgeable, friendly and helpful. :)
May 2023 by Stefan Rou
Delia is always lovely, knowledgeable and very helpful. I do a lot of my shopping in her branch and she's always consistent in her approach towards customers. She does speak Romanian as well which is a plus as there are a lot of customers with limited understanding of the English language from Romania. The rest of the staff is quite nice as well. All in all I'm very pleased with their services.
May 2023 by Jits Patel
My local Toolstation is very conveniently situated and have an extensive range of DIY and Building Products available. Also, good opening times.The staff are very courteous and helpful most of the time in general.I would also like to mention in particular Delia, I have had the pleasure of been served by Delia on a few occasions. She is always very helpful, courteous and has great product knowledge. Delia will go the extra mile and is an asset to Toolstation, great Customer Service.
May 2023 by Curly Girl Leskie
I?m a novice at DIY, so when I came in enquiring about a sander for my door frames and skirting boards a lady named shanara was lovely enough to help me. She was very knowledgeable and helpful, in the end we made a decision and I am very well pleased. Her customer service was 10/10, she was efficient and very patient with me. I will most definitely be returning :)
May 2023 by Morty Locooo
Really great service. Would be nice to browse on tablets in other parts of the shop the queues was quite long due to the customer browsing the catalogue by the counter. Other than that really good.
May 2023 by Z D
BEST TOOLSTATION IN UK. Lucky to have this store in North London, definitely best toolstation in the UK. The girls in this branch are very knowledgeable, helpful, smart and speedy with orders never a big que the guys are cool too. The service is very good and stock levels are good and staff genuinely lovely especially Delia and Rosa nice people
