December 2023 by Zaxter 08
Don't come hear. Very bad customer service. Just trying to buy something and the employee starts to complain saying we're breaking the packaging. Disappointing.
December 2023 by David Porter
Got some decorating to be done so went B&Q roneo corner,got everything I needed and the staff very helpful, well done roneo corner store.especially the staff.
November 2023 by Victoria
Unbelievably rude staff! Couldn?t believe how rude and unhelpful Keah was, supposedly a supervisor but had such a ?don?t care? attitude, if I spoke to a customer like that in my job I?d be handed a warning at the very least. She didn?t seem to care when I said I would complain, clearly management here aren't bothered that their staff give poor customer service either? Will go to the Tangent Link B&Q in future.
November 2023 by Saad Mehmood
Oliver made something as small as mixing paint testers into something brilliant for my children. He is a credit to your team!
October 2023 by jamil ahmed
23-09-23. l want to let everyone know about the terrible experience l had today.Extremely poor service and very rude behaviour by Duty manger .l'm new in the area and want to my local B&Q Romford and found clearence product unpriced l asked duty manager to check the price and been reacit to me and said don't know l need to ask in the till. the item has a normal price. they should not be put on the reduce section if they are not reduced. and start blaming me and shouting at me to leave the store. l said l need to pay my shopping. he said no you won't be able to buy anything. this is unbelievable customer service As a deputy manager he has no clue about customer service and thinks he owns the business. Never again shop at this store l rather go somewhere else
October 2023 by Chris Garner
Some staff never want to use the timber cutter especially on the last hour of trading
September 2023 by Robbie Quantrill - Qcontrol Tuition
Used these guys for click and collect and it was a very prompt and friendly service. I?ve used b and Q?s online delivery and it was terrible as it never turned up, but going into this B and Q to collect the items was flawless.
September 2023 by Eric Delamere
A national DIY superstore, which is very good for home DIY projects, I have also sought the advice of their in store plumbing expert who will happily diagnose plumbing problems and offer guidance ( he was spot on with a heating blockage) which was then easily resolved with a short piece of 15mm pipe and a blowtorch, no call out fee either, brilliant.They also offer similar in electrical, but I have no personal experience of this.Overall I can definitely recommend this store?.Subsequent visits have also proved successful ?
September 2023 by BJJhewitt
Ordered a new kitchen customer service was very good young lady and young manWas very help full
September 2023 by Vicky Elliott
My daughter love walking round the planet and my mum and dad love to get there planets and other bits from here
August 2023 by hemmitt nation
Ask for help with flooring waited 55mins ask 3time Ask for manager didnt come rung up and waited 6mins before puting the phone down 2 staff standing drinking tea not good
August 2023 by Shuaib Ahmed
Excellent customer service. Huge variety. Helpful staff
August 2023 by chris tape
Didn't enjoy my shop here.also waited a long time for assistance.this store has become over priced for everything.
August 2023 by Aileen
Got everything I needed in one place, very pleased!
August 2023 by Ali Saeed
I?ve always had a good experience when visiting this branch. Staff have been helpful and always happy to assist. This particularly was clear to me yesterday when Julie went to great lengths to resolve my query. You have a great member in your team!!
