November 2023 by Yusuf Besen
Convenient but the young Asian girl working on 12/11/2023 @ 9.20am deemed it appropriate to be serving and transacting with customers while on her personal mobile phone, speaking in Hindi?Not sure how that fits in with company values and expectations of their staff?
October 2023 by Viktorija PremierLux Management
After 9.40pm u won?t be able to go inside to buy anything even though it?s written till 10pm
August 2023 by Paul N
Absolutely terrible. Honestly don?t have the enough words to describe how dire this was. Ordered a takeaway via U for the family. Several dishes missing and rest was poor with very low quality meat / prawns and very few of them. Called up to complain about the missing dishes and had the lady who answered call me a liar then literally laugh at me and tell me tough. Worst experience in years. I have submitted a complaint with U and told them frankly if the bill isn?t fully refunded I?ll be deleting their app. Also have a very large family in the local area and have advised them all of the service and we have unanimously blacklisted them. What more can I say. Worst food in years, worst service in decades and now several locals will never use them again. Disgusting in every sense of the word.
August 2023 by RichardR180
We visited on a Saturday evening, I phoned and booked a table for two a couple of hours beforehand, good we did as the restaurant was very busy. The staff were very prompt but not pushy, they were obviously working on two sittings system, nothing wrong with that it seemed to work well. We had a quarter of aromatic duck to start, and four main dishes, the food was very good, served hot and plentiful.. I even took a doggie bag home. Only complaint I have was the price of the wine, we like a Rosè with Chinese food, we had a choice of two, a Zinfandel at £21.00 or a bog standard French at £26.00. Well over priced in my opinion, apart from that, we really enjoyed our visit, the food and service was very good.
July 2023 by Ms S
The food here is always tasty, amazing and high quality. The staff so kind and friendly - even when it?s super busy! Always my go to for Chinese food for a night out or celebrating!!
June 2023 by mrsrsp
Having not been to this restaurant for a few years and remembering many visits over the years I was looking forward to visiting with my family. This used to be an absolutely excellent restautant but this is sadly no longer the case. From reading here I now see that it changed hands a few years ago and the family that had this restaurant for many many years took a well deserved retirement. Unfortunately, it really has gone down hill. The service is not at all friendly and is incredibly slow. The restaurant lacks any kind of ambience and it is now like sitting in a plain box of a room. The food was quite bland, the soups were ok, as was the duck but everything else was lacking in flavour and presentation was unappetising. Soft shell crab is usually my favourite dish but for me it had a really unpleasant taste this time. When it came to brushing any crumbs from the table between courses they brushed them into a bowl that already had crumbs in from other tables - come on at least empty the bowl between visiting different tables! On the whole the restaurant just had an unclean feel. They were slow to clean empty glasses from the table and just not on the ball service wise overall. On a side note - they desperately need lazy susan's for their big round tables to make dishing up and sharing food easier. It was a really disappointing visit as I was really hoping my nostaligic memories of many visits while growing up would be maintained! I won't be in any hurry to return there are much better restaurants to spend you money in.
June 2023 by jonathanlE7091WW
A taste sensation! I've been here for a very long time now and have always enjoyed the great food and friendly service.
April 2023 by L X
This food is spectacular, we have struggled to find a nice Chinese takeaway for such a long time! When I first arrived to collect my food, I was stunned at the beautiful restaurant too. Food tastes fresh unlike any other Chinese I?ve had. It?s a shame they don?t deliver to my house as it?s too far but it?s definitely worth the 15 minute drive for this good food! Staff are very friendly too :)
April 2023 by Sylvia T
It's been a while since we have been to the Welcome Inn but we will definitely be returning. The food, service & general ambience were outstanding.
April 2023 by Lelaaaa7295
This food is spectacular, we have struggled to find a nice Chinese takeaway for such a long time! When I first arrived to collect my food, I was stunned at the beautiful restaurant too. Food tastes fresh unlike any other Chinese I?ve had. It?s a shame they don?t deliver to my house as it?s too far but it?s definitely worth the 15 minute drive for this good food! Staff are very friendly too :)
March 2023 by Deubla Silva
Friendly staff
February 2023 by jenksmail
We have been a regular here for a few years, dining in as a group we have always had good food, even if a little pricey. The last two takeaways - Jan/Feb 23 have been really disappointing, Singapore Rice Noodles were charred on one occasion and when they were not, they were bland. It?s a shame as we rate this venue.. definitely good for a meal in, not so for takeaway.
December 2022 by Rabi Chowdhury
The srilankan guy not even answered my question and said no pay point service but didn?t answer why! He was very rude while he was talking.
November 2022 by steven d
16 of us went to the Welcome Inn for a birthday meal last sunday The staff were very attentive and looked after us all very well.Despite our large group which included children and dietary reqs it proved no issue for the kitchen the food was served quickly and more importantly was of a very high standard both in quality of ingredients and taste.Maybe not the cheapest but i have no quibbles especially when the service and the food is of such a high standardThanks to all the team at the Welcome Inn and will be back soon 10/10
October 2022 by Anne W
Pre booked a table for 10 Saturday evening. It?s best to book as the restaurant is very popular. Always a friendly greeting by all members of their staff. Food always arrives hot, including the plates you are given. I can not fault the quality of the food or service. Everything is delicious. Highly recommend Chineese restaurant
