October 2023 by Maria Luisa McKendry
Went to this branch today and asked the lady on the photo for the pharmacist however, the person was on call and couldn?t assist me. This lady on the photo asked me what the problem was and after I explained she simply walked away without saying anything! She was talking to me like she was someone important. She had such a horrible attitude and was extremely rude which to me seemed like hated being there and obviously needs to change her career. Rude rude and rude
August 2023 by Graham Nixon
Rude and unhelpful male member of staff "assisting" at the self checkout.
May 2023 by Andrea Robustini
I had forgotten my medication while going abroad and the team at Boots together with my GP sorted me out in 20 minutes.. can?t thank you enough.
May 2023 by Puechmongkol Suwanswage
Very small selections of products because very small space. about 9x9 m only.
March 2023 by Sherrif Suleiman-oba
Very poor service, unable to assist with simple prescription order
February 2023 by Robert Denham
Fantastic staff, kind caring and very efficient.
July 2022 by Gillian Fox
Small but perfectly formed. Can get a little crowded but has a good range and prices are reasonable I.e £3.99 for a meal deal.
July 2022 by Sy
Small. Not much food options. The charging outlets don't work. It was also cold inside.
May 2022 by Leighton Smith
Visited around midday on a Wednesday in early May. Decent enough Boots shop. Had what I thought was a pretty good range of items in their meal deal, and at something like £4.19 it seemed like quite a good option for an inexpensive meal in an airport. The checkout area is a little cramped. Otherwise no complaints really. I?d definitely come back here for a meal deal or if I needed some basic toiletries.
May 2022 by Oghenehero John Bishop
This is a very lovely place to get medicines and beauty products on the go. It is located within Heathrow international airport, it really can come in handy if you're having a bad travel experience because of headaches, migraines or cramps! It is quite easy to get over the counter medications, pharmaceutical products and beauty products for the ladies.
April 2022 by UK MrLeo (UkMrLeo)
They had self checkouts at T3, self checkout machine was unable to produce a recepit for my items. Staff was unable to reprint a ticket so when I got down to Paris for re screening as there was no receipt they confiscated my items. Waste of money!
April 2022 by RJAP
There might be 2 stores in T5 this is the small one by BA UK flights by A gates.Staff so rude 2 girls working the one on till was using her phone while serving, the other being rude to customers trying to use self checkout. I was laughing at their attitude.
January 2022 by Nica Cornell
The staff were extra helpful in my getting last minute supplies for my flight.
December 2021 by Lewis McGrath
DO NOT PURCHASE A COVID TEST FROM HERE!I was dealt with by a lovely lady called Kim, she was very nice to be fair but the testing system they are using is completely inaccurate. They gave me a positive test. I went for 3 other different tests and they were all negative. Do not use!!
December 2021 by Deci Mcgrath
Dissapointed to get positive results on antigen ... did 2 at home both negative ? sent for pcr if that's negative thanks Boots for ruining my hols
