January 2024 by Arup Neogy
One of the best coffee around hounslow. Great environment and vibe. Staffs supercool and friendly. They are really helpful and have seen them helping senior citizens many times. Really great place to grab a coffee and enjoy with friends and family.
December 2023 by Dhiren Kanojia
Great selection of cakes. Good range of coffee and very polite staff ??
December 2023 by Daniel C
Great service and friendly staff. Quite a nice
December 2023 by rishi singh
staff are rude here, I wanted to go to toilets and they denied saying its closed in a very rude manner although shop was openI asked for an extra cup and again this guys were like ? no you cannot have extra paper cup?
December 2023 by Nithiya Gunasekaran
Went to buy a hot chocolate using three voucher and pay using Caffè nero app. When I was trying to pay using the Caffè nero app and it didn't go through. The staff kept saying either its cash or card only. I said that I always pay through app. He kept saying its cash or card. He was utterly rude and disrespectful. Didn't even bother to treat a customer properly. Shame on Caffè nero to treat their customers like this.Using three vouchers doesn't mean I am not paying for my drink. All customers must be treated equally. I have been to this specific shop and paid using the same app while using three voucher before. This was the first time someone told me and treated me this
December 2023 by Tripti Singh
Very bad service, unfriendly staff, they don?t let the customers use the washrooms and when I asked for an empty cup for the kid to cool down her drink they rudly refused. 1 star for cafe nerro,s hot chocolates which I usually buy.
November 2023 by Fasih Rehman
It is Christmas drink time at Nero!
October 2023 by Viki Tóth
Very helpful, kind and professional staff.It makes a difference.My number 1 choice in Hounslow for a hot drink.
October 2023 by aisha ?Khaled?
This is the first time I make visit with my children to this coffee shop today ?. We ordered iced coffee and hot chocolate? they were so deliciousWe was very delighted with their serviceThe team was so friendly and welcoming.. they were as I was expecting them to be ..we got a good memory and we spent a great time there
October 2023 by akhil kt
lazy staffs. not serving properly instead using their phone. got a drink literally plain water.
October 2023 by Javen Matthew Colaco
Nice mocha! The croissant was delicious. The staff were friendly!
August 2023 by Roy Bird
If you've been to one of these, then you've been to them all but I did find a nice little tucked away area here for a quiet coffee and food for the family.All was good, the coffee was strong and everyone is happy. I also like the accessible usb plug sockets.
August 2023 by Odeta Spaho
The blonde girl who is a barista I believe,it?s always so kind and polite very difficult to find this in other cafes in Hounslow.I would give 10 stars if it was possible.
August 2023 by Lalit Taneja
Pathetic Staff.. I visited this evening and the time was around 6:15. The guy on the counter was in a hurry for closing and was annoyed as I ordered my drinks in multiple orders. Seriously hospitality in such coffee shops needs to we worked and the guys should be throughly trained before getting placed.Worst experience.
July 2023 by Jeevan Riar
The guy working at the counter was very rude and was talking in a very disrespectful way.
