March 2024 by K Amber
Lots of blessings to CEX to make us available the most wanted stuff especially for kids gaming. only thing is staff at the counter, i find it uneducated or lack of update. They are simply there to guide us at times, but make our life difficult by making us thing whether they relay on senior staff/tester or really know things behind the counter.I bought a PS4 for my son but after a while we found its difficult to connect. We got the whole system back to CEX, upon testing it was connecting well but when again we tried at home, it gave up to connect. The counter staff at Hounslow was not able to resolve the issue and my kids PS4 is lying on the selves for weeks as they are not able to figure out. please keep some experienced staff who can help and resolve issue rather then somebody who try to give you convincing solutions but they dont work in long run. Take it as constructive feedback!!
February 2024 by Zuzanna Kicka
Fantastic customer service each and every time from the staff at Hounslow CeX, always friendly and happy to help, giving comprehensive advice regarding any questions.
February 2024 by Peyman Baradaran
Very nice
February 2024 by Francis Mariani
The best estore ever!!!
January 2024 by M S
Reasonable selection of products and games. Get for finding games consoles/controllers no longer supported
January 2024 by lisa seston
Friendly, helpful, knowledge staff, reasonably priced goods
November 2023 by Louis Fernandes
Great place to buy second hand products like iPhone airpods watch and more etc.....They good collection playstation diskI love these to visit to something new which I need to buy .
October 2023 by Dashimir Cekaj
I phone that was being had no scratches in the front or back fast service
October 2023 by Savio Casmiro (Bevan)
Staff is so rude.I will never visit again
September 2023 by Shamire Khan
Found the game I was looking for reasonably price. Short wait in the queue. Helpful staff member, found my old account and issued me with a new card. I will be back to trade in games, dvds etc
September 2023 by Ramzi Fradja
Unprofessional staff .Product over priced be careful before you buying anything check first online cuz the same product different £40 to £50 in the store more expensive.They wouldn?t let you know .
August 2023 by Harmann sachdev
Last time when I visited here the staff was good but when I visited today the staff was very rude and he didn?t gave me the disc because I was underage I cooperated with him but he was rude
June 2023 by Cedric Dias
Rubbish. staff is not helping and not giving refund Even before 48 hours returned. I'm not happy with the item.
May 2023 by Mo More
Do not buy any used) second hand Apple goods or Iphone from Cex,because you do not get original receipt of when product was first purchased/ when it was brand new.Apple is not able to assist you without it.
April 2023 by WikidFlod
The only way to descibe cex are legit thiefs...Offer £50 for series s console boxed.. sell it for 225....Took an old phone in and they offered 7 pound for it. I purchased it from them 1 month before for 110... scumbags...