November 2023 by Lucia Clari
I booked an appointment for myself and my daughter who is an adult. Overall a good experience, however the prices were a bit expensive and for some reason I was charged £2 more than my daughter even though we both had exactly the same service
November 2023 by Keira Arora
I visited the Hounslow branch yesterday and was told that waiting time is approx 20 mins and email also indicated that my turn would come in 27 minutes. My hair cut should have been started at 11.50 am based on the branch feedback, email and text message. The hair stylist who became free at 11.45 am decided to take her break and disappeared. She came back at 12.30 pm and despite me waiting for an extra 40 minutes was told by her that the other hair stylist would attend me and she took another customer who came 15 minutes back. Very unprofessional behaviour. Why wasn?t I told upfront that the wait would be more than an hour? Also making other customer jump the queue was distasteful.The only saving grace was that the other hair stylist who attended me was really good and gave a brilliant cut.Service: Hairstyling
November 2023 by sarah francis
Prefer the new online booking system. Didn't wait for ages as recieved text as to come to.the salon. Victoria is amazing always was. Ask for Victoria and tip well. She puts so much effort and kindness
October 2023 by Hadia
Natasha was extremely helpful and she knows her job very well. She's done a great job and I'm very satisfied and happy with the service I received.
October 2023 by roogyah Ghani
My hair was ruined by a hair stylist in Marrakesh. I came back to Natasha and she fixed it for me. I am so happy and have always gone back to Natasha. She's excellent very friendly and talented hair stylist. 100% recommended and will recommend her to anyone. Excellent service.Services: Shampoo & conditioning
October 2023 by Ell
There was a super sweet lady with short blonde hair and glasses, all her customers were happy.However, the other lady that cut my hair (sadly I dont remember her name) had 0/10 customer service. Was just rude overall, asked questions about how I want my hair and would even let me explain. The whole time complained how thick my hair was and just overall gave me a bad experience.Hair wash process was rough but cant complain about the haircut.
September 2023 by Prisha Jagota
little to no waiting time & the lady doing my hair was lovely. she gave me advice and gave me a little change but freshened up by hair with face framing pieces and layers. reasonable price for wash, cut and blow dry.Services: Shampoo & conditioning
September 2023 by Janeth Orias
the stylist is very helpful and very easy to talk to. my son had a good experience. will definitely come back.
September 2023 by Claudine Brolly
Went early and had no wait. One of the ladies was able to do my hair straight away. Really pleased with my hair cut.Services: Shampoo & conditioning
September 2023 by Alka Shenai
Joined the Q it said 2 ahead of me and 30 min wait time. Still had to wait for an extra hour for the hair cut.Also pricing structure is unclear. I paid over £10 more than last time for the same service.The actual haircut was great.Service: Shampoo & conditioning
August 2023 by Alice Constantinescu
Depending on who's doing the cutting, you'll get your money's worth. I definitely recommend Natasha! She actually listens to your wishes and does the proper job!
July 2023 by Kelly Bennett
Had my hair cut by Romanie. Not only did she do a fantastic job, she was extremely friendly and welcoming. Will only be using her from now on!
June 2023 by Marina Cherfaoui
Very happy with the service but very disappointed with the cleanliness.I?ve been going here for over 20 years and never been disappointed but the salon really needs an upgrade and deep clean. Looking up from the back wash the dust was everywhere and likely to land on your face, there is hair everywhere even behind cupboards and on shelves, and this was within an hour of it opening. Please don?t be put off by this I would highly recommend as the stylists are great. It just need a bit of money spent on the salon ?Service: Hairstyling
June 2023 by Legokiku
Have been going to this salon for my haircut for multiple years, the staff is always professional and helpful with any type of query you might have. The experience is pleasant and consistent no matter how many times I visit and I always leave with a good haircut by the end of it.I highly recommend this salon
June 2023 by Stefy Teresa
Very happy! Recently got a haircut at this place and Victoria was great! Understood what I wanted and did her best. The cut turned out really well! ?
