Sad that the branches are no longer open on Saturdays. I have tried to phone before their closing time but no one seems to answer the phone, and due to the hours I work I can't get to the branch during their hours. I tried to call the online banking but despite saying it was available 8-8 7 days a week, he helpline says... read full comment
May 2023
Very bad customer service on telephone banking, I spoke with (Lisa) today 22/05/23 she was asking many stupid question! she also refused to speak with her boss! as I wasn’t happy with her to continue my conversation!!!I asked her to close my bank straightaway with Co-operative…