July 2023 by Carol Marshall
Store owner Perry is a lovley manBut some if the young guys that work there are VERY rude no manners never got a smile on their face .Several times have been to return a parcel and the machine has hit a out of order sign on it .Sure this is because they can?t be bothered to take any more parcels .They be ver take parcels on a Friday ,Saturday.or a Sunday .If Perry is there on these days he takes them but his staff refuse !!!All the younger fellas need a lesson in saying please and thank you to customers
April 2023 by ninja tech
The younger worker is very rude and ive noticed im not the only one who feels this way.
December 2022 by Tanzina Khanam
I have often shop at cost cutter, especially it being my local. Theres a man I believe he may be the manager that works early in the morning, very nice and chatty, and very helpful, young girl that also works there sometimes, again so lovely and helpful. however there are 2 staff members that are so rude, especially the man with gold earrings, is obvious he doesn?t understand his job role,he doesn?t like his job, he has no customer service whatsoever. If he doesn?t like his job he should find something else. It doesn?t cost anything just to be polite and actually have a smile as I said I?m a local, half of the times they are in their phones, either in a hurry to get you out.
October 2022 by Sel Hussain
The young guy with the earrings here is very rude! My first time using evri and last! He was soo unhelpful and rudely grabbed my phone! Extremely patronising and needs sacking! Told me his name is Patel which I am sure it isn't
October 2022 by george jinks
Shop closes at 9pm but when questioning them about why does it say 10pm online no answer can be given
July 2022 by Confusedpenguin
The young teen worker with the earrings often hurries customers and is very rude to them. Other staff are good
March 2022 by Suya Shanth
I was served by a staff member this afternoon at the store - costcutter Clayhall avenue it was my first time taking Hermes orders there I had 6 parcels to hand over however 5 of them were send over as I had my labels stuck on, one of them I didn?t. This sales assistant ( not sure whether he is owner: employer ) he was unprofessional from the start to finish . His tone of voice and his interpersonal skills were not good at all. I asked him whether I can borrow some tape to just stick on one label my items were all packed. He said no that I will need to pay for the whole tape. He is not able to lend it to me. When I said Royal Mail services offer scissors and tape he was like we can?t not give anything off free. I then looked on Google many people find the staff at this branch rude. He was not proactive and appeared not to do his job properly. I felt he made the whole experience really unprofessional . Hermes should be disgraced to work with such store. I managed to send the final item via Royal Mail fullwell avenue store and their service was amazing.
July 2021 by Sheraz Ahmad
Top notch
June 2021 by Kwadjo Boakye
Staff there are very rude
October 2020 by Andrei S
Full of stock, really good shop next to my home. Friendly staff. Highly recommend!
October 2020 by B F
I wish there was a zero star rating option. Rude and arrogant staff. Do not accept parcels for some reason. I wrote a review before, but seems to have disappeared. Well done to those who removed the truth. These people should not be running a business if the cannot deal with customers. No please no thank you and inflated prices.
October 2020 by David Y
Great for all sorts of things, cheap
October 2020 by Shuhag Yahya
I had 12 book size parcels for drop off in the evening was told to come next day, would not be able to make it due to work. Was told only taking small parcels today i said can i leave one or two parcels refused he wanted to take all my parcels the next day. Totally disappointed loss of business
October 2020 by sean nicol
Everyone that works in here is super friendly, if i could rate it higher i would
October 2020 by Paul Tanner
Have to know your prices but it has got everything
