February 2024 by ???? ?? ????? ??????
Good products,
January 2024 by Zen
Some capsules had marks on, possibly manufacturing issue. Manager here swapped for another container. No hassle.
June 2023 by saima rajah
Hello lovely?s ?, I love Holland and Barrett, the banana chips are really great for snacking and great as part of a healthy lifestyle, i got these on the buy one get one half price which is a fantastical deal?, I do get the Vitabiotics fish oil from here which is great for vision and the heart, will come again ?
April 2023 by fucking signups
Staff is really nice & polite, they really upped their game since lockdown. I put this down to the manager, he is terrific. They're all really helpful.
October 2022 by Haroon Sharif
The staff here are polite and very helpful, always willing to help you find what you are looking for.
August 2022 by DankLord
Amazing experience as usual, went in today and had the best customer service I could ever ask for from Tuhin, he helped me find the suitable supplements and had no problems in answering any questions I had for him, amazing staff wish he does well and hope more staff are like him!
June 2022 by Ahad Ahmed
Went to return my stuff and get a different thing and the manager didn?t even listen to me he got rude plus made me pay £5 extra because he didn?t listen to me other stuff was good the manager was so rude
January 2021 by sonia morris
My friend and I visited H&B yesterday. We were met by a security guard at the door. He then proceeded to follow us around the store and stood by us at each stop. My friend has a disability and I was helping her to choose products. I challenge the guard/manager as to why he was following us even though there were other people in the store and he had left the door unmanned. He was extremely rude to us and had a very condescending attitude. I explained that my friend was blind so we needed more time to make our purchases. He continued to be rude and obnoxious so we left the store.Not only was this disability discrimination I also sense racial discrimination as we were the only black customers in the store.
October 2020 by Moody x
Manager has no manners in this branch, last time I was in here he spent 10 minutes shouting at me (both tills were broken and he took his frustration out on me) then 20 minutes apologising people like this really should be fired there's at least 100 applicants out there that would be happy to take their job so why is H&B let people like that to represent the company I don't really understand. Well good luck making money treating your customers like that...
October 2020 by Réka Rahim
I'm a returning customer at Ilford H&B and I have never had any problem with the customer service or the supply. I've visited the store recently as the Covid-19 restrictions have been eased by the government. When I arrived to the shop along with my husband and daughter we have been told by a lady at the door that we aren't allowed to go inside as a family from the same household. We waited until every customer came out from the store to finally enter the store. Then a man maybe manager came along and very inappropriately told us that we aren't allowed to enter the store, when I've asked the reason of this as there weren't anybody inside at the time. He said he don't want to argue with me and he has to know what do I need from the store 'what you want to buy'. I found it very strange as they did not ask anybody before about what they going to buy. He than said this is the rule (very recent rule made up in couple of minutes) and it is in the policy. The information was given very unprofessionally. Before we left I advised the man to change his attitude or he might loose his customers. His answer - I don't care! - well done brilliant service lols! I'm definitely sure that was the last time I've visited this store!
October 2020 by Jay Rube
They have everything you need really, cannot complain and the staff are good too
July 2020 by Suhana Begum
Good staff
July 2020 by muhammad Qazafi
(Translated by Google) v good supplements(Original)v good suplements
July 2019 by Celtic khan
Really like the staff in this branch very knowledgeable helpful and friendly.Considering some of the customers they get
July 2019 by Mr Reviewer
The place is good and the staff are friendly.
