March 2024 by Florian Velescu
Avoid . The lady who is a manager is very rude and whitout experience whit customer support . No sign of help from her side. I bought whit my son a jacket and i didn't observed is have some spof of dirty probably from a dirty hand. I just come back after few days to exchange to a clean one. Team from desk was happy to help me but when she come refused my exchange and said : i look very careful at jacket when i sold . She make me a liar !! My advise for JD change her from this position because isn't for her. Even after i start a complaints about this on JD she never replay to this queries despite was ask 3 times to answer . Bad communication from her side .
February 2024 by Sorin Tirdel
Nyce good
February 2024 by Nesan Siva
This store management really need to work on customer services.3 times visited three times disappointing service.Won't even blame the staff the management really need to help them with basic customer service training.
February 2024 by Jacob Emeagi
I went to this JD today to simply return an order I had placed online, however this ?manager? just simply said no without giving me any good reason. She was rude and not a good example of the normal JD customer service. I?m extremely disappointed by the lack of professionalism she showed as she refused to even engage in conversation with me, then just walked off.
January 2024 by Gisan ahmed
Very disappointed about store manager ,
December 2023 by Zahra Bari
Molly and Bindu (hope I?ve spelt the names correct) were amazing who helped us order a product that wasn?t in stock in store! There was also a young boy in the shoe section who was very kind and helpful (was able to check a shoe size for me and order it to the till). They were so sweet and friendly. Truly a credit to the store. Thank you :)
December 2023 by Andrew
Staff were attentive and welcoming. Really well laid out for a small store. Immaculately tidy. Loafs of parking
December 2023 by Harry Merritt
Not massive but nicely done out, not too long a queue and helpful staff :)
December 2023 by Sadia Shahrukh
No idea why but my child is mad to shop here
December 2023 by H Akhtar
Decent JD, nice and quiet on weekday afternoons. Not very big though, for some brands like Zavetti Canada go to a bigger store like Lakeside. This JD shares same car park as B&Q
December 2023 by Mic Ramsay
Micquelle is a amazing person made me feel very welcome
November 2023 by pallavi baria
Very bad customer service.Don?t buy shoes from here. if someone gifted you shoes and its not fitted they will not exchange it.
November 2023 by London Jaffna Boy
Best place huge parking / staff was good .
October 2023 by Omair Ali
It is a big store and therefore It needs to have more stock and more collection of items.
September 2023 by Naeem H
Came in to buy a pair of trainers. Was quickly helped by a member of staff by the name of Alisha. She found the shoe I was looking for and was able to get my size correctly and quickly. I was in and out efficiently because of her. She was brilliant and very helpful in this process.
