January 2024 by Traveller
Waste food not preferred to go there waste of money chicken is not at all crispy looks like local
January 2024 by Farhana Yousaf
Every time an item is missing from the menu. No matter how you order. 3 times ordered from uber eat and every time something missing. Last order 2 deals and both burgers missing.
December 2023 by Nigel Cooper
Only gave atmosphere 3 stars as there was a homeless man going through the
December 2023 by Vishnu Vattakavumkal sureshkumar
Rude behaviour by the lady staff at reception.... mocking customers in their native language with her colleague, while we were placing order...
December 2023 by Shirisha Marishetty
I came to this kfc expecting it to be good. The customer service was poor. I made an order for family feast 6pc and asked for legs and thighs. I don't get it I asked for like 3 to 5 times. I think u need staff who can better understand customers requests.Food is rubbish and awful. Never gonna come back here, wouldn't recommend anyone to come here. No expiry dates on corn. How would we know if it's fresh.I guess this store is supposed to get inspected soon.
December 2023 by Nowfal Noushad
We just buy a colonel crowd pleaser from Ilford kfc. We found feathers on the chicken and taste was very
December 2023 by Jarpreet Singh
KFCs chicken isn't what it used to be, ordered the festive stack and it wasn't that great. My initial burger got stolen by a homeless lady and the staff were nice enough to offer a replacement burger but not of the one I ordered. Apparently my burger was too expensive but they could offer me one that was like £3 cheaper. I'm sure the money they saved will go a long way.
November 2023 by Tanzeem Islam
I never had barely warm food in KFC before. They didn't have any mayonnaise or ketchup. I don't know what should I call it chips/fries. Its looked like homemade chips but cold
November 2023 by Afreena Zareen
I am giving 1 star i just don't wanna give any but unfortunately i have too the service is so bad this is the 3rd time it happens to me i order 6 wings they give me 5 i know u guys are so busy that doesn't mean u r doing this again and again i paid Right u r not giving it from your pocket its a big brand we always luv to eat here but this is so disgusting when u pay and u dont get what you want they never receive call i tried alot but they never receive they never listen our complain i cant go back that time becase i live far away i finished my shift and was going home please make sure when u give someones order please double check.
October 2023 by syed shamsi
Food was not fresh. There was strong smell of several times used oil.
October 2023 by Mishkat Hussain
Food is good?ordered 6 pieces and two wings?asked for it be big pieces?only gave three big pieces and rest three size of a hot wing and the wings were size of a popcorn. Little annoying.
September 2023 by Elisa Tavares
Food is very good, but the customer service it?s very bad. Very rude staff at the till. The ladies specially.Yesterday the lady give me my order after I have waited for long and she even didn?t look at my face and didn?t let me ask her for tissues. I felt like, she is doing me a big favour? or maybe not welcomed.While I was waiting for my other I heard the lady in the till asking one of the customers ? what do you want?? I think she suppose to say ?Hi and How can I help??. Not just for this customer, I heard her talking in not nice tone with others. Really bad manners.
September 2023 by Mr P S
This was shocking but what can you expect it is ilford after all I ordered a zinger box meal with a piece chicken gravy and a drink the burger and the piece of chicken was over fried, dry, cold and disgusting the gravy was so thick it could be used as cement for bricks and the chips where soggy the drink was the best part of the mealKFC has really gone down hill the staff can?t follow a simple recipe and cooking times nobody is training these people and they can?t understand the English language properly either.
September 2023 by Mrkhnu
I was it Stratford KFC and I ordered by mistakenly in Ilford. I tried to call them to cancel my order but they didn?t pick up When I arrived at Ilford KFC I asked them why you guys didn?t pick up the call They said okay and handed over my cold food.
September 2023 by Sephora Kiall
Customer service is very poor. Didn?t let us use the toilet because it?s clean now. Restaurant is still open but the toilets are closed. Amarjeet completely ignored us. Very disappointed
