February 2024 by Alan Shiji
I approached the staff regarding the return which I made through them. The guy didn?t look at the parcel receipt which I got from them and said they don?t have any responsibility for that. Literally his attitude was ? I don?t give a damn for you?. When I checked through the EVRI site which mentions that no one collected from the store until this date. They don?t care about anything. Beware guys
January 2024 by Renjith Sivadasan
Went there to buy something and saw the shop counter person throw the parcel on to the floor, which was returned by the customer in front of me, as soo as the customer was out of the shop.
January 2024 by MWA
Guys CAREFUL, they stock OUT OF DATE products. I bought something and later realised, returned it to the cash-counter, guy said if i could put back in shelve so someone else will buy it. Will be reporting this to Redbridge food safety standards ?
January 2024 by cake shake
This is my local shop a 3min walk away everyone in there is quiet lovely and they realy put a lot of work and love into their job they don?t sell me vapes even tho I?m 18 but they just want the best i guess???
September 2023 by Nikhil Amin
Absolutely poor service. The owner is disrespectful to customers. Worst shopkeeper in decades. Asked me to leave because I was looking at what they sell, he said 'buy something quickly and get out', so I chose to leave. Was also abusive and swore at me.
September 2023 by Sid Ahmed
Never have I received such a horrendous level of service. Went to return a ASOS order and I was yelled at by the member of staff. He had a very rude and condescending attitude. I bite my tongue and kept composed. Will never set foot in that cesspit of a store again.
August 2023 by Anchal Ruprai
Very rude customer service. Went to pick up a h&m parcel and they refused to give me the parcel because I didn't have ID. It doesn't state I need ID to collect and this was also confirmed by h&m. Mr khan was very very rude -avoid this shop!!!
April 2023 by Ritika Justine
Rude and incompetent staff. Went to this shop to return a parcel and joined the queue of other customers doing the same. The guy handling the EVRI till was clearly unable to handle the machines so the man from the main till was having to come and help him. I then got told to hurry up because I was 'wasting his time that he could be serving other customers' even though I was simply following instructions on the machine. Really rude staff, will not be returning if the same man is working behind the counter
January 2023 by Hubby Khan
Waste of space as a Hermes agent. Hermes website shows this site as someone who can print labels on-site, but the sad person I spoke to said you need to go home and print your return label and then bring it back. I have lost a Hermes parcel at this site before and suffered a loss.Bad service as Hermes agent, no security for people's parcels, they are simply chucked in one place and simply not customer centric attitude. Really am disappointed considering this shop is serving clayhall clientele
December 2022 by Udi Mosturn
As soon as I walked into the shop, I was hit by the a pungent smell. I?m not sure what it was. I understand that this is an off license but still it would go a long way if the staff kept the shop clean to some extent.The person at the till talked to me quite dismissively, listening to me then asking another customer to come infront when I had been waiting. Their machine was broken and the cashier almost arrogantly told me to print my own label when the whole point of coming to this shop was beacuse they had a label printer.So avoid this off license if you can
December 2022 by Geo Lily
Very clean shop and nice service ??
December 2022 by Nameer Siddiqui
The owners rude. (grumpy man u know)
November 2022 by AK Khan (M)
Waste of space as a Hermes agent. Hermes website shows this site as someone who can print labels on-site, but the sad person I spoke to said you need to go home and print your return label and then bring it back. I have lost a Hermes parcel at this site before and suffered a loss.Bad service as Hermes agent, no security for people's parcels, they are simply chucked in one place and simply not customer centric attitude. Really am disappointed considering this shop is serving clayhall clientele
November 2022 by Juliet Webdesigner
My favorite shop! The seller is a really good man, always smiling?. Thank you!
August 2022 by Gemma Vaci
Friendly staff, good selection of groceries including Halal and European. Good tomatoes and herbs bought here too.
