Says on both Google and the New Look website that it closes at 8pm on Wednesdays, went all the way there after work and it was already closed by 6:30?
December 2023
New look need to do a thorough check on staff in their shops as staff in stores set the example for the brand as a whole. Ilford branch customer service is horrendous I’ve never had a positive experience and I am a regular. The staff are either rude, mumbling things under their breath or completely unbothered. The counter... read full comment
September 2023
Charlotte was great help when I had problem with my order, she was patient and took her time to guide me on how to resolve the issue on my account.