February 2024 by Nan Khine May Zin
Terrible customer service. Very rude to customer.
October 2023 by Buster The macaw
I am using this post office from last 10 years.Both post office staff ladies are amazing, very professional and respectful.Also they treat everyone equally and they also wouldn?t allow to jump queue.Bank system is very helpful with post office.Both ladies helped my son for big coins collection.
October 2023 by Martinus Matthius
Worst service ever
September 2023 by C4NDY K
If I could give the post office here 0 stars I would as their service is a joke.I had 2 parcels redelivered there as it?s my closest PO. I tell the lady behind the counter this and she asks for the tracking number. There wasn?t one provided on the cards so I can?t give her this. She then asks for the cards to see the tracking number. Again I tell her the same thing about there not being a tracking number. Instead of checking the parcels behind her she then tells me you?ll get a text when it?s here. I said one was meant to arrive here the past Saturday and one on the Monday (when I went to collect). She then reluctantly checks and surprise surprise one of my parcels are there. But she can?t find the other. I ask her to get someone else to check properly and what I found strange is the Second Lady picked up a parcel and showed it to her but the other woman shook her head and she put it back down.NEVER will I get a parcel sent here again. NEVER will I even use this post office.
September 2023 by Amardeep Bahra
The lady working at the front is the rudest Person I have ever met. She shuts the shop when she feels like it, closes early on many occasions. Today I saw her send an old lady all the way home because she would not give her sellotape for her label.
August 2023 by Muhammad Fezan Amjad
Very good post office. Some people are idot
August 2023 by imran ali
only one tile is open very slow service
May 2023 by Indy D
Absolutely jobsworth staff on a Saturday there is 1 staff member serving and a line outside the door. Surely management should sort this out as its pathetic might aswell go to PO in goodmayes or barking
April 2023 by A K S
I wish I could give no stars as that would truly do it justice. The staff behind the counter have a severe lack of professionalism and customer service, an inanimate object could do a better job. Slow, rude and one of them has the audacity to be on the phone whilst serving customers. Complete waste of time and space, take the trip to the Exchange and use the post office services provided there. Avoid this establishment like the plague!
December 2022 by coolhandluke1325
Most of the time staff in post office ( 2 Ladies) are rude. They need training badly to be able to deal with customers. Please sort it out!
August 2022 by shaheda Khan
Appalling customer service. My son who is a uni student tried to claim his government energy rebate. The lades at the counter are poorly trained or have very little knowledge of how to process these payments. My son was told to go to another po! Luckily my son received his payment from Barking PO with no problem.
July 2022 by Guillermina Frateschi
Really poor customer service, rude staff. I received my parcel fully opened, the lady said was the courier fault, I just asked a piece of tape to close as I was pushing a double buggy with kids and fully loaded just not to lose the things inside, she refused to help and provide me with something to close the box, even knowing that was broken by them?really bad , not using their service ever again, the lady apparently called Emma, should have some customer service training.
March 2022 by Muhammad Idrees
Be careful when you use this post office. This is the third time my mail has been lost and this time is my passport which I send to DVLA. staff is well trained to behave rudely with the customer and they don?t give a S**t if you lost yours documents. I wish if I have a zero stars option. Never going to use this post office.
March 2022 by iGIRL
It's been 3 days now and I?m still waiting for my order to be collected and everytime I go and try to collect they alway say that their isn?t machine is working, come by tomorrow to collect your order. How long will it take for the machine to fix????
November 2021 by Zaphod Beeblebrox
I have NEVER had ANY trouble with the Staff at this post office, they have always been helpful and knowledgeable about their services.I can only assume Any negative reviews posted about the staff are from people with problems in their own lives and think they have a right to complain about issues beyond the control of the staff.
