March 2024 by Hitesh Patel
The lady tries upselling you postage by scaring you with the delivery times. For example, if you go and ask for "signed for" service they will quote you the price for "special delivery" without telling you it is special delivery. When you enquire why, you will be told 'signed for' takes 5-7 days because it is not guaranteed. Signed for 1st class clearly aims to delivery by next working day, it is written on the receipt and is perfectly acceptable to post non-urgent items this way. This scare tactic to upsell leaves a bitter taste behind.
February 2024 by syed ali
Good customer service
February 2024 by Aimal Khan
My parcel was delivered at this post office. I went to collect and was informed that they dont have it. Tracking says collected my customer when i was at that time in the postoffice. I raised this with the lady and she told me come back tomorrow and you will have it. Next day i went and found the parcel. The parcel was manually packed and the seal was broken - clearly shows someone has used my things and then repacked them. Be careful guys.
February 2024 by Avtar Sandhu
Only ever one person serving a massive queue and definitely the worst service I have ever received. This has been my local post office since they opened up here, and I always make it a point to go to Goodmayes post office
December 2023 by Khadija
Rubbish service, rubbish staff. This place needs new management and new staff. Ive lost my packages 3 times here and they dont care they just say ?come back again tommorow? even when the delivery clearly says its been delivered. Ive had to refund every single time. Get rid of this place
November 2023 by Arun Kashyap
Pathetic staffs. Visited to send my documents to DVLA, asked for standard delivery, but the lady there charged me whooping £17 stating I may loose the originals in standard delivery. I could cancel everything if I knew, but she opened my package, repacked in their own plastic, scanned, processed and informed me about this. Absolute nonsense. Don't visit here unless it?s pressing situation. I felt looted.
November 2023 by J C
Good post office, friendly and helpful staff!
October 2023 by Saj D
Worst post office experience I?ve ever had. Deposited a cheque here and it doesn?t even show up, looks like they?ve lost my cheque which is very annoying. That was a first and last.
September 2023 by Prince Husnain Ali
Good service
August 2023 by Baber Malik
Bloody bakwas service
July 2023 by Prince Prince
This post office is worse than a post office in a third world country I swear. Staff rude and lazy. And the interior...don´t let me even start you won't believe me anyway.
July 2023 by sansa stark
This place is honestly a joke and so is the staff that work here. They dont listen to your needs and as a result the service takes longer than it needs to. Long queues out the door and theres no sense of urgency at all, probably because they have literal pensioners working. They will also go out of their way to try to overcharge you, lady at the front charged me £9 to send a letter even though i explained CLEARLY i wanted standard delivery. This place is a short walk from me but i would rather travel long distances to another post office just to avoid their awful customer service
July 2023 by Faisal Ismail
Local post office for yonks mate and I tell you something I get 110% brilliant service everytime. Them lot deal with a conveyor belt of customers on a daily and always looking for trustworthy staff you think anyone steps up to the plate? No! Next time you fellas are down there picking up your flippin dole money, paid for by the tax of the people you're taking the mickey out of on some of these racist reviews, apply for a flippin shift. A lot of the time royal mail messes stuff up it aint always thier fault, its usually elsewhere. Furthermore, just shows a lot here aren't people persons, work with each other, you'll get better results.
June 2023 by K Singh
Does anyone answer the phone in this place? If you want FX go to Tesco up the road. They have better rates and answer their phones!
March 2023 by Gaurav chauhan
Very poor service my parcel delivered here I went there to collect my parcel they always said we did not received I am having New born baby I went there many times to collect my parcel but they always we do not have your parcel I am new mom I was already in stress due to the sleepless nights that parcel contained my medicines they even did not check parcels withoutchecking they Said