December 2023 by Bilal Malik
I had the misfortune of visiting this post office and was met with an incredibly frustrating experience. The queue was outrageously long, with about 30 people waiting and only 2 staff on duty. The wait time was unacceptable, and it seemed like the staff was overwhelmed and unable to handle the volume efficiently. This situation is not only inconvenient but also shows a lack of respect for customers' time. There was no attempt to manage the queue or bring in additional help. It's disappointing to see such poor service in a facility that should be equipped to handle its customer flow. Would not recommend if you value your time.
December 2023 by Sheefo Fifo
Chandrika at the post office has consistently proven to be exceptionally helpful. Every visit has been met with her unwavering assistance, and she has never once disappointed me. Her dedication to providing excellent service is truly commendable.
December 2023 by Nitin Pawar
Not sure why people complaining here, I have been here in this post office multiple times, staff were very full. One time I reached just to closing time but staff still help me and took my parcel, time was beyond their duty time. Very polite and helpful staff. Thanks ?
December 2023 by Syed Rehman
What a shame. Almost 30 people in a queue and there is only 2 members of staff and one of them was a trainee who had no clue what she's doing. Absolute waste of time. Not going to give them any business from now onwards!!!
November 2023 by Aqib Javaid
Poor service .Staff is very rude .Normally you will find only two staff members.I have noticed they don?t have similar behaviour with all customers.
November 2023 by Jeyarajasingam Vijayakumar
Working 2 staff about 35 customers in the queue, always like that definitely franchise
November 2023 by Akbar Owtal
Very very bad customer service.Today i went there for SIA application but lady at the counter she didn?t accept my application even SiA give me reference number and send me email and mentioned visit any post office for ID check but she denied to process my application.????Then after one hour I have visited an other post office in Romford they have accepted.
September 2023 by MisterK
Fantastic service by hard working under appreciated staff.
September 2023 by Jaya Kiran
Excellent services offered by manager Beena. Truly appreciate it
September 2023 by F G
Very long queues, not enough counters open.
August 2023 by Claudiu Batalan
I went there with 15 min before closing time but the lady said everything is closed? even a form with what I need she didn?t give me? ??
July 2023 by Sarah Phillips
I waited in the long queue to return a parcel only for the post office attendant to tell me their qr code system works after 12pm!Avoid this place at all costs
July 2023 by Renjith Kumar
Lot improvedMore patience shown and more helpful today .Answered all the queries and really appreciate the help and support.
July 2023 by Najla Manzoor
Very pleased with the service.Though they are very short staffed but they always give their 100%
July 2023 by Awais Khan
Good Service, I was in the queue sending a post within the UK a member of staff approached me to assist using self service ( never used before ) she helped me through thr process and welcomed me with smile face. Would like to mention her name RIZWANA
