March 2024 by Trevor Rayment
Visited here today and needed some advice on what I was buying. I started talking to one of the staff who had great knowledge of the products and who was really helpful. I went backwards and forwards to the changing rooms trying different items in and eventually found what I was looking for. I can?t remember his name but found out he was the manager. Great guy, great service and overall a very good shopping experience. I was a bit sceptical of visiting a Sports Direct store before today but would definitely recommend visiting this branch if you are going to a Sports Direct.
March 2024 by Meer Khan
Poor customer service. Was waiting on tills for 10 minutes and only one person there and she was doing a refund. Store is nice it?s a shame they can?t improve customer service
February 2024 by Theresa D
I went there to buy some items and I was stopped and accused of stealing .when I had the receipt
February 2024 by Ahmad Shaheen
Always pleasant visit and find good variety of items.
January 2024 by M D
Rubbish customer service guy who works in trainers department on 5th Jan 2023 evening time couldn't be bothered to even look for something I asked just said if it ain't there we don't have it. I then found what I was looking for myself.
December 2023 by samina patel
Products are great but no staff available for customers on the floor just one staff member was available for all customers.Only staff member tried his best but it's impossible to satisfy all customers,So be careful store is good but we have to wait for staff not for few minutes it's more than 10 to 15 minutes than again 10 to 15 minutes .I can understand the position of staff it's not easy to handle all customers alone.
December 2023 by Nim
I have been coming to this store for many years and I am given 5 stars mainly for Harris who works there, he has always been exceptional in his customer service and knowledge of the best equipment for my children, from sporting items to casual wear he knows what works well for each requirement and my children always like his recommendations. He is a real asset to this company, always gives a service with a smile and never the sales pitch to take my money.
November 2023 by schultzne
This place is getting worse and worse?Customer service equals to zero, the ladies are prioritising their chatting over their customers.Finding anything is a challenge and when you are in a queue for the till funny enough it?s never your turn as apparently people who aren?t even in the queue were before you.I will most definitely never come back!
November 2023 by Shalini K S
Terrible service. U have to wait for hours to try to get a worker to find your shoes size. Always no workers in shoes department. Waited sooo long many times n left without buying because my children started crying, as ridiculously too long wait.
October 2023 by Natalia Miranda
So pathetic. Try calliing the number doesn't even connect?
September 2023 by K B
Everything you phone them to enquire about products, they cut you off.
August 2023 by Farrukh Zameer
Prices are always high as compared to the quality of the shoes, and not so good customer service as usual
July 2023 by Tixylixy Transcending
They never answer the phone. Useless service.
July 2023 by Subhaan Khan
I walked in at 7:55 and closing time was 8pm. I approached a staff member called Amir who quickly helped me and showed great enthusiasm and a high level of customer service right at the end of the day.
June 2023 by Liz Rose
The line at the tills were very long with only one girl working. I asked her if anyone was available to help her? As she was dealing with a lengthy return. The girl replied ?I think someone is at the front?I approached 2 employees by the stairs, doing nothing but chatting to each other. I asked them - ?the girl at the tills is all alone and the line has backed up with customers is there anyway one of you can help??The staff member out right said ?no? I was so shocked I walked off. Then took a second to gather my thoughts and went back to him and asked to speak with the manger? Where he replied ?I am the manager and no one tells me how to run my store?On the way out the man was mocking me by waving and being overly happy / sarcastic.Shocking behaviour and a true embarrassment for the store.I will NEVER be back!
