February 2024 by Mouhssine Aboulkas Laaroussi
Good service
January 2024 by Tahmina S Sija
It was amazing
December 2023 by Maruf BM
Guys please create a self checkout outlet. Even nextdoor Tesco got two. If you can't do so, please shutdown the door. This is not the way to serve a customer! Seriously pathetic.
November 2023 by Sunny
Worst staff. Had not one but multiple bad experiences. Recent experience was I was in a queue and the staff was chitchatting at the till with the customer for 5 mins. What's taking so much time, I was told that his mum went to pick something. I asked him to make a receipt for me as i was in hurry and i only came to pick up some medicine for my daughter. Upon this the Staff lady (in raised voice) started giving lecture, you need to be patient etc etc. Another incident where when i took an NHS prescription for my father (5-6 hrs in A&E to get that) , the pharmacist denied saying the name is hand written by the doctor and need to sign infront of the name. I said the doctor wrote the name and signed it later with the same ink. He clearly denied it. When I took the same prescription to another pharmacy it was fine. The staff are very rude and follow there own rules and i felt being biased.
November 2023 by Alex
Surprisingly poor customer service today. They asked me to leave because I was carrying a small dog. I apologised and started walking out but then walked back asking the lady if she is sure Superdrug doesnt allow carried dogs because I've been to the store many times. She said yes and asked me to leave again. I came back with a written statement from superdrug stating they do accept dogs if carried. They once again tried to ask me to leave. I kept on arguing that superdrug clearly states on their site that dogs carried are allowed until they called a store manager and confirmed that I can in fact walk in and do my shopping. I apologised for carrying a dog in straight away but nobody apologised for kicking us out twice. I felt like both the cashier and the other lady were quite confrontational without a reason as well. I feel like they never bothered to check anything but didn't like the way I look so tried to make me leave.
October 2023 by Sunny Agrawal
Worst staff. Had not one but multiple bad experiences. Recent experience was I was in a queue and the staff was chitchatting at the till with the customer for 5 mins. What's taking so much time, I was told that his mum went to pick something. I asked him to make a receipt for me as i was in hurry and i only came to pick up some medicine for my daughter. Upon this the Staff lady (in raised voice) started giving lecture, you need to be patient etc etc. Another incident where when i took an NHS prescription for my father (5-6 hrs in A&E to get that) , the pharmacist denied saying the name is hand written by the doctor and need to sign infront of the name. I said the doctor wrote the name and signed it later with the same ink. He clearly denied it. When I took the same prescription to another pharmacy it was fine. The staff are very rude and follow there own rules and i felt being biased.
October 2023 by Tabinda Sandhu
Today, a cashier named Zainab served me, where she charged me 26 pounds extra and at the demand for refund, she charged me 4 pounds more. It's ridiculous. How can they hire such an incompetent staff
October 2023 by Rara Kayani
Rude skinny bearded man rude said we all want to go home just because I asked him if I could pay for my things rather than waiting as my child was sickThe girls pharmacy are all polite helpful
October 2023 by F Patel
It?s been two months since I made a click and collect order. Since the store timings on google was incorrect I couldn?t collect my order and bought the items elsewhere. I am still waiting for my refund!!!
October 2023 by Muneeb Ur Rehman
?We are gangsta, we close at whatever time we like and we don?t give a damn about your situation, on google it says that we close at 6:30 but we can do it at 6 because we are lazy and will die if we have to work a second more?
July 2023 by Eoin Oliver
Pharmacy isn't open on Sundays but Google maps doesn't mention that. Didn't have my thing in stock but it wasn't communicated clearly so that was a second wasted trip. Hard to get parking nearby.
June 2023 by Lavish Nails
Good Product and Quick Delivery
May 2023 by Salman K
Lovely staff no complaints but I am giving 1 star because they takes the delivery middle of the night when people are sleeping and there are apartments all over the place even on the top of superdrug shop but they are making too much noise while taking the cages. I have lot of evidence and i want to contact our Redbridge council but still waiting if they are going yo change their time of delivery or not. What a shame
April 2023 by Hester Goodlitt
I have been using this pharmacy for many years. The pharmacist have been very helpful. From filling prescriptions, assisting with questions over the phone, medical advise in store to checking in via telephone calls on status of new medication use. Very happy with the service. Would recommend. Doing a great job that is very much appreciated.
April 2023 by Waseem Irshad Hussain
I am your loyal customer and usually I buy products from your branch, but today very unprofessinal Casher Ahsan and Manager nice name Maddy runied my day. Not go again to this branch. At least you guys need to hire professional people in your branch. Noreen is the only polite person in the shop. I prefer to go high street shop instate of you guys.
