December 2023 by Kathleen Park
Pharmacist is very helpful and friendly. Staff friendly. Best pharmacy. Kathy park
December 2023 by Juan Aquiles (Vrykolakas Ak)
Always very efficient and friendly regarding the arrangement of my medication each visit. Very organized system and supporting students in their professional experience.
November 2023 by Benedict Berridge
Great staff, and good service, dental and GP
October 2023 by Smail Mohammedi
I would give this zero stars if possible.I attended recently to ask if they could take my blood pressure. The lady behind the counter very abruptly told me it costs £15. She told me pay now and I will get someone to do it for you. After waiting ten minutes she came with a very old machine which on the first attempt realised it was not working, second attempt she told me it is the batteries. She then proceeded to try a third time. In which I told her not to bother. My complaint is that they were very keen to take the money without actually first asking what is the matter and checking to see if the equipment was adequate. All pharmacies I have now learned check blood pressure free of charge. I have visited two since my experience with barkentine and the care was much comfortable, gentler in approach and free of charge.It seems to me that barkentine pharmacy do jot care about customers but care just about the money they will get from us.They are extremely greedy.
October 2023 by Joy Stannard
A totally cluttered and unhygienic place to be giving vaccinations.Utterly shocking in England in 2023.
October 2023 by Lynda M Lynch
Went in for winter booster not very big
September 2023 by Mine You
Absolutely terrible service!! Reception didn?t pick up the phone! Website is not working! Been waiting 4 hours for a phone appointment but they are not care. I didn?t receive even a phone call. I have a high fever, very strong headache and strong cough not even a tablets advise!This is not the first time. If you have a choice- go to a different Jo.
July 2023 by Shivang Desai
Staff were extremely helpful with great service. Didn?t have to wait long at all!!!
June 2023 by Tea Bag
Bit grotty, needs a clean and polish.They usually have a good stock of whatever but definitely needs a few modern touches to things, especially the consultation room ?. Ew!
June 2023 by Umena Bibi
They make me wait half an hour for my prescriptions!! They stand around doing nothing and only when you ask them where?s my medication so they finally get moving
February 2023 by nicky b
Absolutely terrible service here, the staff are very rude and unprofessional. I was asked by the hospital to pick something up but the staff, including the pharmacist claimed they didn't know what it was and so tried to sell me something else. Luckily I checked with the receptionist in the surgery nextdoor and they give it to me there and then. I will be collecting my prescriptions from the surgery and going elsewhere from now on.
December 2022 by Devyani Goyal
Terrible experience with this pharmacy. Everyone was extremely rude and I had to provide the same information 4+ times to different people. Staff all seemed lost and incredible incapable. At one point they expected me to yell my address across the pharmacy to them to confirm it in a room full of people. The whole experience was very uncomfortable and I would not go back. Rather walk the extra 10 min to a better pharmacy.
December 2022 by Al Rahman
Service has gone down hill here, everyone seems lost and getting medication wrong and not helpful attitude
June 2022 by Khiloni Shah
Worst pharmacy on the Island. Staff are rude and judgemental and I?ve had several instances where the medication isn?t as much as stated in the prescription. It is a poor excuse for a pharmacy and the staff need some training on customer service.
April 2022 by Amy Lawless
Husband went to collect a prescription for my son and was charged £27 for it. When he questioned this he was told it's because they had to order it in and therefore had to pay. We live 49 miles from the pharmacy and only went here because we were desperate for the medication and were told they had it in stock when nobody else did, so my husband paid because we were so desperate for our sons health to improve. When I told him this was wrong and called them back they called him a liar, claimed to not have any prescription at first for my son and then suddenly they did but my husband apparently didn't ask for it. But they somehow managed to know what medication it was my son needed and charged us £27 for it. I asked for a refund and they said they'd refund if I bought it back but as I explained to them they should refund me as I was never supposed to pay for it. I told them I lived 40 miles away and there was no way I could get back but was met with a "not my problem" attitude, I was then told I am not allowed to collect the prescription having paid for the medication because they can't let me have 2 lots of the medication in my house. If this is medication available over the counter, why not? Then the man shouted that he wasn't going to argue with me whilst I calmly said "I am not arguing with you" he kept shouting over me getting more rude, told me he had sent my sons prescription back to the GP as per my request (never requested it) and when I told him I hadn't requested that he kept shouting over me 'as per my request' and hung up. I phoned back later, I spoke to another slightly more helpful member of staff who sympathised and said they'd refund if we bought it back intact in the morning but obviously this is not possible because my sons health was declining and he needed the medication and could not wait another 24 hours. Therefore this still does not help us. I asked if my husband could collect my sons prescribed medication in the morning and told no they won't let us. I feel the original member of staff knew exactly what they were doing and has basically scammed us out of our money. Terrible.
