November 2023 by Max Reach
Would avoid this place if you?re a person of colour. Have experienced micro aggressions any time I or any of my friends come for flu jab / pharmacy inquiries (although we?ve been unfortunate enough to come across Claire most times. Perhaps the others don?t have an issue with POCs)
November 2023 by Karen Stephens
Went for covid booster, store very clean staff very nice and helpful, well laid out .
November 2023 by Elsa Malik
Louisa was very helpful. She helped me find a good foundation shade as a gift for my sister and I?m general was very nice.
November 2023 by ALISA ANDRASEK
Very poor service. They told me to check online if the store has the supplement I was looking for. Than what is your job? Also they didn?t have the most basic supplements in this store.
October 2023 by Wesley Ding
I was turned away from my 5:30pm flu vaccine here, having arrived at the store at 5:33pm (in circumstances where the advertised opening hours were until 6pm).
September 2023 by Supriya Sharma
Incompetence & poor service at opticians. The ladies who did the eye test & lens consultations were lovely but the guy tasked with contacting me to pick up my prescription glasses never did! And when I did come to collect the lady at reception completely ignored me at first & then was incredibly rude. Never again.
August 2023 by Tim Stephens
Very helpful staff and bought everything I wanted.
August 2023 by JP D
I had my chickenpox vaccine administered by Jenny, one of the pharmacists at this branch. The process was smooth and professional. Jenny explained everything to me in detail, making sure that the vaccine was right for me and that there were no underlying issues that they weren't aware of. She gave me valuable information about how the vaccine works, potential side effects, and what steps I should take next. She repeatedly confirmed with me that I wanted to proceed with the vaccine, to ensure that I was fully informed and consenting.When Jenny administered the vaccine, I didn't notice any pain at all, except for a very slight touch of the needle at the start. She was very gentle and professional. Before I left, she also made sure that I got my Advantage Card points for the vaccine, which was above and beyond.I would highly recommend this branch to anyone looking for a professional and friendly pharmacy. Jen is a great pharmacist with outstanding customer service skills. I will definitely be back!
July 2023 by Foysol Miah
Handed in a prescription for an important antibiotic that they didn?t have, but was told they?d order it in for me the next day for 1pm. I went to pick it up at 5pm the next day and the staff member told me it wasn?t ordered and it?s been discontinued. Not only that but I?d have to go back to my doctor to get a new prescription.They had my details and yet they didn?t let me know not only to not waste my time but that my treatment will now be delayed because they couldn?t get the medicine in.
July 2023 by Clare Isakson
I like this boots compared to the other one in canary wharf mall because it's in a quieter section of the mall but still has everything you'd need
June 2023 by Manisha Hirani
Huge selection and always can find what you're after between both floors. Optician and Pharmacy upstairs, usual Boots layout downstairs.
May 2023 by sarah holland
It's a nice compact store in jubilee place. Has most items you'd need. Can pay by cash or card.
April 2023 by Mala Goel
Had a lovely experience this morning with Georgia! She was super helpful and so lovely to speak to - gave me some fab tips while also making sure I'm getting the best out of my money. She definitely made my day today!
April 2023 by Tonita J
They called me just a day before my appointment (which i booked 2 weeks in advance) to tell me if i want to keep my appointment for eye check up and lenses check, i should be ready to wait a half an hour inbetween, and when i said i will cancel the lenses check up and will proceed with the eye check, they said they can not do it and have to book me for another day in 2 weeks time. This is ridiculous! I wasn't aware in advance about any of that and wasn't given a chance to keep my appointment!Will definitely not go there in any case! The man on the other side of the phone did not even apologize for that.Such a waste of time!!!Will NOT recommend!
April 2023 by Lee Monks
Had a very unpleasant experience with a rude and unhelpful old lady called Helen at the pharmacy. Even my 7 year old daughter who was with me commented on her ride behaviour.