December 2023 by C. A.
They were quite helpful
October 2023 by Fatima Uddin
Been going since I was 3 now I am 25
September 2023 by Zubayer Hussain
Very poor service. GP sent prescription over the weekend and they said they don?t have it on their system. On Monday went to local pharmacy they said it was with boots and they just needed to release it if I wanted to get it from them. Called boots over and over again no answer. Went to the GP and confirmed it was with Boots and I took a printed prescription incase. Went to boots while I?m on the phone, it?s ringing and no body answering despite 3 people behind the counter casually working and having a chit chat. No manager around to complain to.
August 2023 by BigBuzz Xperience
No wondes the average rating is so low, very poor customer service, went there to collect my prescription at 17:58 to be treated like a punk and be told that they were closed, and ruthlessly call upon security to kick me out. Guy behind the counter is definitely in a power trio or something, I am changing pharmacy right now, and I would not put a foot in there even if they paid memor begged to me.
May 2023 by Naila Zaman
The worst pharmacy and the worst behaviour. I always collect my mum's repeat prescription medicine from other pharmacies. This time, I have gone there just for one medicine as the doctor had prescribed. They have transferred all the medicines for my mum to their pharmacy without my consent. Today this is the 4th time I have gone to collect. They always say 'come after 2 hours' or 'come after 4 hours' ...etc. The last time I've gone there, instead of 10 medicines they only gave me 5 and said to take the rest after a few days. My mum is a diabetic with heart problems, and these medications are important for her. How is it possible that they are allowed to transfer all the medication under their pharmacy, and still not able to give out all the required medicines? If there was anywhere else where I could complain about this, without a second thought I would.
April 2023 by Devin Barry
Pharmacy refused to sell me an over the counter cream because I wanted to use it for my face. My doctor told me to get this cream and use it on my face and as it?s not a prescription medication, didn?t write me one. Pharmacy refused to sell.
April 2023 by Dorin Andrei
I do not understand why all negative reviews - I use this branch regularly and never had a bad experience. The staff is very polite, knowledgeable and helpful, always a swift and efficient service when I picked up my prescription or making in-store purchase . Lastly, I have visited this branch at different times and days of the week and the experience has always been as good as described above.
April 2023 by M L MIA
I have visited for my medication today.Once I'm in the counter the manager said it's not ready. My argument why send me text to collect the medication if it's not ready.Finnly the manager said it's will take 7 day to get medication ready.I have really frustrating and trying to make complaint against management.It's happened 16/03/2023
February 2023 by Aisha Muda
Friendly staff. I'm mostly picking up my orders, just a couple of people around the shop
January 2023 by S S
The store closes between 12:30-1:30 for lunch every day, is this allowed?I arrived to the store last week at 12:24 and security guard locked the door and refused to let me in. I had to physically show the time on my phone screen a few times through the glass so that he would open the door. Eventually, I was let in.I picked up an online prescription and they failed the get this ready for me, it took around 10 mins just to locate my order. Staff had turned all the lights off in the store so that other customers did not knock on the front door; highly unprofessional to do this especially when I was still in there.A male member of pharmacy staff (asian, tall, slim build) was unbelievably rude to the trainee. He was belittling her for making a mistake on the system and then shouted ?type, type!? So that she would process my request quicker. This was horrible to witness, I felt so bad for the trainee who was very friendly and didn?t deserve that treatment.I had tried to call the pharmacy earlier on in the day to check if my prescription was ready (to avoid all of the above) but they failed to pick up the phone, despite calling 4 times.I have never experienced good customer service at this store, the only reason why I visit is purely for the location and convenience.
December 2022 by Farhana Begum
Sorry to say there was an old brawn hair lady staff on the medicine check out. It was on 13th December. She was so rude to me. I just asked about a medicine but her mood was off but it's not my fault if you're a customer assistant you should be nice and patient with customer you can't bring your personal problem at the work place
October 2022 by M
Very poor customer service. They refused to return product brought just 1 day ago from the same store. Stuffs are very rude
May 2022 by K G
Small boots but has a decent amount of baby products, Pharmacy queue can be extremely long and that?s before you hand in or request your medication so it?s best to call them to get your prescription ready.
March 2022 by sofia mehimmedetsi
Such rude people that doesn?t even know what customers service means.
January 2022 by Foodie ?Foodie? E1
Don?t like the fact that I had to pay 30p for a PAPER bag, other than that the service was fast and quick. Small compacted place
