October 2023 by Vasiliki Manta
I had my last flu and Covid seasonal vaccine last week. I just walked in and was seen straight away. The pharmacist that helped me was quick but gentle. Highly recommend.
October 2023 by Ziaul Haque
Lovely friendly service. Just walked in and asked for a flu and COVID shot and soon enough got both. Thanks to the lovely lady and gentleman for quick service. On a side note anyone with asthma should get the flu and COVID shots asap, as I did. All the best to them for the future. And it's right beside ASDA.
October 2023 by Phil Kissi
I was so happy by the way my enquiry on flu jab and Covid-19 vaccine was immediately dealt with by staff in a professional manner.I have been trying for four months to get my Covid-19 injection
October 2023 by Mr Barry
This chemist has been delivering my meds for years, the past year they?ve been giving me very cheap brands of medication that don?t work. I?ve now changed my nominated pharmacy.
October 2023 by SPY
Helpful, friendly & kind service. They are especially patient with older customers & have a walk in centre for Covid & Flu vaccination.
September 2023 by sticks DeeBee
Rude staff, very unhelpful, felt like the problem stated as soon as they saw my rosary beads. Will never step foot it that place again
September 2023 by Omar Giustini
rude and not competent.diabetes type 2 with urgent medication. to take,they not only made me wait 20 min with no,I repeat no customer,but also didn't give me my medicine due to not having exemption...if u are diabetic u are automatic exempt.
February 2023 by Ayman
Didn?t give me my prescription from a private hospital saying it?s because they can?t cater for it.Found out later from hospital that it is possible
January 2023 by Rebecca Johnston
I was really very disappointed by the service here. I appreciate my prescription was for unique medication but the attitude I got was unacceptable. After a few minutes they informed me what I needed wasn't in stock with their suppliers and that the painkillers I was prescribed was also not in their stock. I found that interesting since I could see it on the shelves behind their heads. They didn't bother to check. I don't know if they're aware but they're a Pharmacy. Their customers rely on this medication for their health and wellbeing. Try to act like it matters. No apology and no advice. The NHS are often saying "Ask your Pharmacist" but what's the point of doing that here?
January 2023 by tahira malik
I have been going to this pharmacy since we moved here ten years ago , today I went there r requested for emergency supply of my blood pressure medication and the Pharmacist refused saying you call 911 and they will send us the request then I will give it to you .I stood there and said I have made the request already I just need two tablets till o get me prescription he goes legally on my discretion that o give it to you or not , I explained to him that I just need twoTablets and you are asking me to call 911 this pharmacist was so rude he kept saying you are giving me attitude, when I was just requesting for two day of supply, o asked him do you want me to go on my knees and request what do you want me to doI just explained why o want it .
December 2022 by Masum Ali
This pharmacy has the worst customer service. I come here time to time as I shop in Asda. Yesterday I bought a Omron ear digital thermometer and it was faulty. I bought back yesterday and the staff couldn?t help with the exchange or refund even though it was clear that it?s not working. They told me to come back tomorrow to see the manager, I went today and told them what happened the manger sent his staff saying he is on break can I wait or come back in an hour. Really disappointing as the manger has no clue of customer service and sad that the pharmacy which I have been a customer for years appointed a manager like this. I left the product there as I was really angry and upset with the service. £22.99 I donated to the Britannia Pharmacy so they can invest on hiring a good manager who knows customer service and do food for the business not making the customers life harder.
October 2022 by Avani West Coast
What an amazing pharmacy. God, i came in for some antibiotics and truly left with the best experience ever. I forgotten what i came in for, as the staff were super friendly.The pharmacist helped me so much, she truly is a star. Very confident in her work. Props to her and the staff.Recommend everyone to pop in and get their medication from here.Only downfall, that its next to Asda
October 2022 by Trinity Griffin
I am sorry to say I loved this pharmacy and the staff . Today changed all of that as I was led astray as I told the older gentleman pharmacist my doctor gave a prescription but , under advice of my doctor I could just get over the counter Folic Acid . To which I was told there is no over the counter option and would need to get the prescription instead of just multivitamins (even tho that is what my doctor said to get instead to save money.) I left the store not feeling completely right being told there wasn?t anything over the counter of Folic acid, I go into ASDA and there was a lower dose (yes, lower than the prescription ) but what the doctor said would work. I came back in to explain this only to be told , I cannot return my prescription (which I understand for safety reasons ) Yet was not told of the return policy or if I left I could not return anything. I am not upset about not being able to return things but to be told it is not sold over the counter (when it was ,maybe not the prescription grade strength ) but with more explanation I would have been able to make a more fair choice wouldn?t have led me astray to believe I had to buy this prescription as is not okay as a pharmacist should have this knowledge of options and I felt was not respectfully listened to when needing help as I repeated I just wanted multivitamins instead of what was just on the prescription as the doctor (instructed me to do.) I expected better as they are usually very helpful and considerate.
August 2022 by salah Ahmed
Very rude stuff don't know how to communicate with customers. unexperienced bunch of head less chickens. The short bengali girl goes to me why you standing there wow is this how you speak to customers, no manners. Informed the guy in charged about what happend he seems don't care gess what hes another bengali persons with no manners. You just lost a customer not coming back here again. My self is a Bengali person i don't speak to people like that because my parents teached me how to communicate with people.
August 2022 by A K H N
Local pharmacy that I use for myself. No issued encountered, straightforward service, but they always seem to lose my prescription. Have always needed to write down my details to get my prescription. Indifferent really, this pharmacy gets the job done.
