January 2024 by Laercio Mirabello Ocana
Great service
December 2023 by anastasia talatzidou
The staff here was very friendly and helpful. They efficiently dealt with my online delivery and return enquiries. I interacted with 3 different team members on 2 different occasions and they were all super polite and hospitable!
December 2023 by Muhammad Ahmed
Great service from Shakila. Friendly, approachable and good recommendations.
December 2023 by Apeksha Gopale
Really poor customer service. The staff don?t look approachable. One of the woman even made a face at a customer who was asking for extra sizes for the shoes. Pretty bad experience.
December 2023 by Ed Weston
Moved to leave a review as the team here handled an issue I had with an item so well. First class customer service.
June 2023 by Arwen King
rude staffIt's so pretentious that no one cares about it?
October 2022 by June Farmer
A big shout out to Noreen who went out of her way to find the shoes I was looking for in the right size at a different store (knowing she doesn?t get the commission for that!) the best service ever!!! Thank you Noreen - best customer service! I brought the boots at Stratford and came back to say hi another day to hug a different pair and you weren?t there!
September 2022 by Faiza Ahmed
Hi , I had a bad experience with dune . I bought a bag from Dune Qatar. I hardly used it but the leather from the handle was coming off . When I complained they first refused to replace it but later they agreed to compensate in terms that they will exchange it with recent lower prices that is Qr 109 . Although the original sale price is qr 300. Its really unfair to me .
July 2022 by James Stephenson
Friendly service but shoes have fallen apart after 4 months
November 2021 by L KM
I have experienced very poor customer service, would not come to store again.
October 2021 by L K M
I have experienced very poor customer service, would not come to store again.
August 2021 by Jaroslav Janek
Great and attentive staff, love their shoes, for quality/price ratio it's the best I've found so far
July 2021 by Andrew Montlake
A great place to buy shoes. Bought two pairs after lockdown. One pair had a fault. Telephoned store on Monday afternoon. Emailed in a photo. Tuesday morning received an email saying a replacement pair were in store and available for collection. What a great result. Thank you Maxine
September 2020 by Sauce Ville
Top quality shoes at affordable prices. Relatively small store and service gets slow if busy. Staff can be hit and miss though
September 2020 by Christopher Harris
Click and collect shoes were completely the wrong model. I wasn't offered a replacement pair and the staff didn't seem to realise the inconvenience.
