November 2023 by Cem ERTEN
Usually quick service with good variety based on size. They stock only whole numbers in size not halves.
October 2023 by Aysha Nessa
Absolutely shocking behaviour from staff members, tried to refund some items and wouldn't refund one due to the store being too small and they don't have stock to put 1 item away. But on the receipt it says you can refund in any JD STORE. Had to argue with them to refund but wouldn't do it because small stores dont apparently take 1 item. UNBELIEVABLE ATTITUDE FROM BOTH SO CALLED MANAGERS BEHIND THE TILL. NEXT TIME WRITE IT ON THE RECEIPT TO AVIOD PEOPLE TRAVELLING FOR NO REASON. I WOULDNT EVEN RATE THEM 1 star
July 2023 by Golive Media
Good service but unfortunately hardly much range, a very small stock
July 2023 by Max Hooper
Just shopped in here was ready to buy quite a few items and these dunk lows I?ve been after, wow I was in the changing rooms for 5-10 minutes and rudely asked to leave and that I was taking too long?? The whole point in a physical shop is that you can try the clothes on. The arrogance was surprising given the industry decline for shops.. Going direct to Nike online going forward
February 2023 by Jessica Stewart Breen
Really disappointing experience. The worst customer service I have ever received. Rude and unbothered staff. Have submitted an official complaint alongside this
February 2023 by Bhargav Bharadwaj
Staff were unhelpful and rude when I tried to exchange. Would not recommend.
February 2023 by Jess
Really disappointing experience. The worst customer service I have ever received. Rude and unbothered staff. Have submitted an official complaint alongside this
January 2023 by Tony Green
Shopped here first time, I'm with the negative reviews here. Unfriendly staff, especially Indian woman behind counter who needs training in customer service.
December 2022 by Tanbir Ahmed
Marvin served me on the 28th of November 2022During black friday + cyber monday when thing's were busiestFor a time I thought customer service at JD was going downhill, not with this guyMarvin's customer service skills were immaculate, polite and attentive, best customer service I received so far at JD!Keep it up Marvin!
October 2022 by Sana Rana
I have been coming in and out of this store a few times but only yesterday made a purchase.The staff are really rude and glare as your browse. When approached they seem like they do not care and push back when you ask a simple question like getting a size from the back.The worse customer experience ever, go to John Lewis for the same items which is 3 mins away
October 2022 by AG Nkv07
only one nice man staff,the woman are rude and disrespectful
October 2022 by Golive Media 2
Might be in high end canary wharf but fully down to earth store like any other in London, cheapest trainers on sale were £20 filas on the sale rack and there were many more, normal London service.
August 2022 by Phong Luu
Don't come here unless you want to be racially targeted by members of staff. They are rude and disrespectful if you are a certain ethnic origin. Absolutely disgusting customer service that I'm surprised still exists this day and age.Complained to store manager but doubt any action will be taken given their refusal to give out any personnel's names.Read the rest of the reviews given for this store and you will see what I mean.
August 2022 by Kashif Nazar
Looking to buy sport shoes in an economical price. Head to JD Sports and you will be amazed. Thank me later.
August 2022 by SCULPT YOUR PHYSIQUE (SYP)
First time in Canary Wraft shopping centre!! Had a nice welcoming from security guys that kindly helped me where to go "Hugo" very kind and polite man. Then I went to JD, where the nice ladies helped with my gift voucher "as a gift for birthday from friends". They were very kind and polite which made me go home and grab my voucher and come there again rather than online.Highly recommend coming down for a visit :) They had the right shoe taste for me too.... I will get them this week.Thank you
