January 2024 by Hakan Ali
I started going here when it was budgens and it was always nice lots of people have left because of the manager I knew them all. Recently I got banned for taking a 10p bag which I refused to pay for as one of tue workers charged me last time and they all ganged up on me like a pack of wolves I said I'm not paying for the bag as I bought my own then this lady from nowhere started to have a go at me they are Racist in this shop and they only employ gujaretti people from India the owners need to be diverse I'm sure they don't know what's going on in their shop. Well I think it's their loss I won't be spending my money their no more
January 2024 by Sumaiya Ali
I had the worst encounter with Anjali and Milin today. Absolutely horrible behaviour and attitude. Both workers did not want to support me at all. I usually go here to return my parcels with no problems. Today I had gone in to return a parcel as usual and was refused because as they said ?the returns open at 9:00.? I had made it to the store for 8:45 not long away from 9 and needed to catch a train. Both workers were not helpful and decided not to help. I waited all the way till 9 causing me delays and by the time it was 9 they then decided to tell me the machine doesn?t work. Absolutely frustrating as I?ve just wasted time for a machine which doesn?t work. I then asked Anjali and milin to give me their names. They both looked at each other and Within 5 seconds of asking for their names they had taken my parcel and given my proof of return. All of a sudden the machine which was broken worked as soon as I asked their names. Don?t expect much from these people and won?t be supporting this business anymore. Staff need training in customer service and being lazy is not an excuse to not do your job. Other customers and I should not have to deal with such lazy, unprofessional workers.
December 2023 by Carla Lee
I've been coming to Nisa for 2 years now as I work around the corner I must say Parth is very welcoming and friendly always smiling and greeting people really happy with the service here this is by far my favourite shop
November 2023 by Lady Paradox
Worst local store. The keep changing the quality of the product, it used to be good and it?s now awful. The avocados are never ripe so you have to buy them days in advance, they use to have nice canned product and none of them are available anymore. The gluten free option is almost inexistant.The items are all really expensive too, and they lie on the offers. They will put the label in yellow to make you believe the price has dropped and it has not. Or they will sometimes put the price down but the self service machine are not updated to you end up paying full price.During peak time in the morning, the self service machines are not available and you have to queue up to 10 minutes to pay for your shopping!3 of the staff member are really nice, the rest of them just look like they?d rather be anywhere else then here, no greetings, no smiles.To put it in a nutshell, do not go! Get your grocery shopping delivered at home, cheaper and better service with better quality product!
October 2023 by Pankaj singh
In every community, there are individuals who make an impact through their service, and Milin from Nisa Grocery Shop is one such gem. Since my first visit to the store, Milin has consistently offered unparalleled assistance, ensuring my shopping experience is both smooth and pleasant. His generosity shines through not just in his willingness to help, but also in his genuine, ever-present smile. Every interaction with Milin reminds me of the power of kindness and how a simple gesture can make a world of difference. Kudos to Nisa for having such a wonderful person on their team! Highly recommended for those who value a personal touch in their shopping experiences.
August 2023 by Shubham Gupta
Really good place for daily grocery items and they have a subway inside. There are some really nice people like Dhruvil and others helping shopper?s
July 2023 by in yoon
So so happy with my purchase and grateful to be able to have this local shop nearby my place while staying in London.Their services and groceries are amazing! Especially thanks for the kind service to Anya, Soumen and Parth so so kind and communicative xxI?ll deffo be buying again from this store !! ?
July 2023 by Christina Charmont
Nisa, Virginia Quay, 1 Newport Avenue E14 2EDParth always gives wonderful customer service!He is very helpful and friendly. Always smiling!All of the staff are great at the Nisa.The customer service is excellent!
July 2023 by Kenzom Bhutia
Loads of varieties and pretty expensive but can?t blame them. Anya is a very helpful shop assistant there, polite and helpful to all her customers. Thank you!
July 2023 by sagar morakhia
A store with a lot of variety and amazing vegan and Indian food options.. highly recommend this place.. only issue I saw is, probably they are not good with inventory management.. I saw a lot of empty boxes and empty spaces in the store. So people are buying things but they are not able to refuel the items in a timely manner . I hope they improve it over time..
July 2023 by Kenzom B
Loads of varieties and pretty expensive but can?t blame them. Anya is a very helpful shop assistant there, polite and helpful to all her customers. Thank you!
July 2023 by Ankur Saurabh
It?s always a very comfortable experience at this Nisa branch and I have been a customer since the last 1.5 yrs. Anya, Parth and the team have been very helpful and attentive towards the customers. Thanks Anya, Parth and the team
July 2023 by Pavel Kovtun
Anya at the checkout is so sweet and smiling! She also once helped me save £5 on £50 groceries through Nisa magazine. So friendly! The staff is kind here.
July 2023 by Tahmina Begum
I have been a regular customer for many years and have found Anya to be very well mannered and helpful at all times. Very positive and lovely person a credit to the store!
June 2023 by Matthew Jama
Dhruvil is amazing shop assistant. He was always helpful and polite.The shop offers good variety of products.The things that I love the most about this shop is peopleAnya & parth is very helpful
