November 2023 by Sofia Seabra
Today I had an experience very different from what I usually have. So, I'm doing step ups on the Smith machine on a bench, and when I finished and I'm about to leave, the manager comes to me and asks me to not use the bench because it damages it. First, then you should fix the hip thrust bench that is used as its supposed to and is ripping apart. Should people not hipthrust?. Secondly, he suggests that I use a step-up. I wasn't trying to do lunges in case you hadn't thought about it. And third, it was rude and arrogant. I work in a gym that costs 200 a month and I don't go to my customers telling them they are ripping my leather. Rude and bad customer service.
October 2023 by Artem Spivak
for the past 3 months of me going to this gym only 2 of 6 showers were worked. no one fixes them and there is no one to ask to address that. Today the whole bathroom including showers was flooded and i don?t don?t when that will be resolved
October 2023 by V V
Been going there for over 2 years, loving it. Good quality Ziva dumbells going up to 50 kg., lots of barbells, treadmills and all sorts of machines. Very spacious , would recommend.
October 2023 by Lo
Needs way more yoga and Pilates classes - they are always full with a large waiting list while other classes can be half empty
August 2023 by Gregory Patmore
Decent gym. Good weights area and cardio area. Love the idea of a women's only studio.1 lifting platform gets busy at times. Avoid at peak evening windows if you just want to get your workout plan done.Staff are friendly and helpful
August 2023 by Pager
Decent gym and quite clean when I went.It wasn?t to busy on off peak time and people were respectful and nice.
August 2023 by Ruhel Khan
If you love queuing for machines. This is your place. Otherwise avoid busy all day. If you want it empty have to go around 2am till 6am.
July 2023 by Sadik Ahmed
My personal trainer here is among the best three trainers in the world! They deserve to know how I feel about them as they made me the shape I am today?. It?s rare that I do directed speech so know, I am proud with me and with you?. ?
July 2023 by Francesca Edwards
Classes are really great, but the gym is always too full, never any blue roll to wipe equipment down and the weights are NEVER in the right place. Why this is one of the most expensive branches is beyond me.
July 2023 by Pedro Muñoz
The only reason I will keep using the place is because it's 24 hours open and I don't like crowded gyms (hence I go at 4:30am).That being said, here's what I think of the place:Several machines do not work or are on the brink of failing. It does not help to just put "out of order" signs on them. If it doesn't work how about taking it out?The men's shower area is always full of puddles of water.The urinals always stink of urine (this is the only thing that really gets to me). If you are going to use waterless systems please get one that works, there are many in the market.Being a cheaper gym chain doesn't mean it has to be shoddy with basic things as the mentioned above.
May 2023 by Tina Matzat
This gym needs posters like in the tube explaining extremely basic things like "staring is harassment". Where is the staff on the ground that can be notified of such annoying behaviour? Everyone has the right to work out in peace. If you harass, there shouldn't be a place for you in the gym. What an uncivilized environment. The trainer I talked to was very helpful - he helped me with the lock - but a lot of the guys working out there... omfg - the entitlement is beyond primitive. Will definitely not come back and switch to the one in Shoreditch, hoping the crowd will be better. If not, I'll join another gym altogether.Update: The PureGym in Shoreditch is fantastic! Everyone's civilized, hence also no need for separate women's areas which is embarrassing in itself. Bit of a shame though as now I have to take a bus instead of walking 5 min. but totally worth it.
April 2023 by Rachel C
everyone we talked to was wonderful, but unfortunately the website made us believe we bought a Plus contract prepaid of X months (no UK bank account). We would have never bought a membership that only allowed access to 1 location as we have a different apartment in a different neighborhood every month or so through 2024. After trying to use it at Limehouse and realizing it didn't work, we contacted various customer service and they told us that the website switched it to a basic (with no warning) when we selected "pre pay" at the payment option. That's fine until we couldn't get a full refund, nor is there a way to convert after. We had actually intended to come back after opening a UK bank account, but the lack of full refund is anti-customer and unreasonable. There are plenty of other gyms with multiple London locations we can choose from.
April 2023 by Sophie Spouge
It's in a great location however the fact that there is no signal or internet available in the gym is a turn off. Also, the air conditioning isn't that great in there. The yoga sessions are good there though!
April 2023 by Michael Aspinall
Used to be really good but has declined recently. The classes have become less varied and often get cancelled. Some machines also need maintenance.
April 2023 by Adrian Tent
It's usually quite crowded, but otherwise, it's a nice gym. They could benefit from more plates tho.
