October 2023 by Sanjeev Bedi
Lots of fake positive reviews. I visited multiple times and every damn time staff have been rude to me and other customers. The staff are discriminative towards Indians and black people. The management needs to be fired at this Tescos. This Tescos is poorly managed. Staff never bag your items. When will Tescos HQ step in!? Also the security guard constantly following black people. Out of date food on shelves, black mold in the fridges. They close early all the time! Really frustrating when you want to swing by late night. All of these positive reviews are 100% fake! Just scroll through and read the negative reviews for a good idea of what this store has to offer. There is a consistent trend in bad management, bad staff and extremely poor service. This store really needs the attention of someone from Tescos HQ.I highly recommend people boycott this store and go to Clifton?s store down the road. It?s just 100x better.
October 2023 by Jaheda Begum
This Tesco is an absolute shamble! The security guard is of no use, the staff there are appalling to say the least, no customer service at all. Don't understand how this store has not closed down by now
October 2023 by oldtrojanskin oldtrojanskin
This is a small but busy store with a large selection of all your daily basic needs. It has a great selection of fresh vegetables and fruit and the ready meals are always well stocked with cheap and higher end varieties.
September 2023 by Emma Sammond
How are any of these staff employed!! I visited this morning to get Milk, Bread, and Sweetcorn. I asked the staff member to bag my items and they refused. If you ask anyone for assistance they immediately say it?s out of stock? like they have some sort of stock list in their peanut brains. This is the WORST Tescos ever. This is not a training issue, Management and staff need to all be changed out.
September 2023 by Samuel PC
Staff are so damn rude! Staff here do not want to work here. I cannot echo this enough. THIS?IS?THE?WORST TESCO ever. If you make a complaint NOTHING happens! They?ve all got each others backs here. They also close over an hour early to ?restock?.
August 2023 by Shaikha Al Bahar
All of the positive reviews are by staff! If you want to know the truth?? Put all of the reviews in order of negative first. I visited last week and the place is a mess. Fruit is moulding whilst on display! The fridge area is disgusting and staff are extremely rude! Especially the skinny alien looking man. Management is non existent. This Tescos is rough. Glad I?m flying back to UAE.
August 2023 by S Bkp
I would give 1 star if I could. The staff here are corrupt. Hassan is an absolute Neanderthal, this guy is embarrased to serve people, refused to bag items. If you're unhappy with your job, get an education and get a better job. Its as simple as that. Instead he tried to lecture me by giving me his life story then had the nerve to call me a bhenchod whilst walking away, which is Hindi profanity, and translates to Sister/Mother F'kr!! His colleague was standing right next to him as he shouted it. I asked his colleague.. did you hear that??!! he played out like he didn't understand what it meant... but the look of disappointment on his face said it all. I asked the security guard who was acting like a statue, he also played the same game and told me the manager is not present. Thankfully the manager said Hi to me earlier. I asked for the manager again and waited.. I finally spoke to him and he apologized and said he will raise the complaint. Tesco's should fire this employee Hassan with immediately. If Tesco's keeps this employee then they are condoning this type of profanity towards customers. It was completely unprovoked and all because he did not want to bag my items - his claim: he only has two hands smh... given we all have hands... seriously. There should be a common sense examination to be a Tesco's employee. I want something done about this ASAP.
July 2023 by Judy Lee
Probably the worst Tescos ever. Staff are soo illiterate! They NEVER BAG THE ITEMS!! they should bag the items! Otherwise get educated and get a better job!
May 2023 by Octavio Dias
For some reason staff decided to home 1h earlier and closed the market at 11pm instead of the usual Saturday closing time at 12am. Tried to get attention of the staff inside as there could be something wrong with the door (not the first time), only to be completely ignored by them. Multiple costumers waiting outside (about 7-8 of us) all being ignored by the staff at the till and the security guard. Thoroughly unprofessional behaviour. Would like to invite management to look at the security tapes of the 27/05/2023.
May 2023 by Jennifer Ge
I forgot my book on a Tuesday night at the check out, and when I went to look for it on Thursday morning, the team leader at the store Teo said that they saw the book and left it where it was. I don?t know what your lost property policy is, but this is outrageous. At least you should keep it in a safe place and wait for someone to claim it. Within the book it has an Arsenal membership card with my name on it, so they can totally confirm the identity when someone picks it up, but they didn?t do anything.I would like you to refund me the price of the book and reissue fee of the Arsenal membership card.
April 2023 by LMJ Contact
Ridiculous staff. Mostly incompetent Asian men - they were being lazy about not giving me my parcel one evening but I stood my ground. One of the staff comes out with a parcel in someone else's name and tries to argue with me! Then went back in again and just took so long. It was clear that he was drunk.. Working a night shift whilst drunk. Unbelievable! Always smelly and wet in there.
April 2023 by Arthur Tok
Pretty much the Worst Tesco! staff constantly packing and blocking already super narrow aisles all the time with what it seems zero supervision, zero customer service and and worst of all multiple instances of people stealing stuff and getting into fights in the Tesco itself so an extremely unsafe location altogether.
April 2023 by Elliot
They have a habit of closing the store early. I?m sure if upper management found out they would be pretty upset
April 2023 by Nael Majzoub
You should train your employees well. At least customer service! I had a problem with my coupon and the teller told me ( call them, call tesco ) I said you are tesco, she replied ( no call them) and when I asked her to write that my coupon was used but not counted she replied ( that's no sense) seriously! I wonder if I stopped being a customer and others, from where she will get her salary paid!I didn't mention that Tesco has never opened at 6 ! Every morning, I and many customers stand outside for 45 minutes till the teller arrives at 7 !So change ur working hours or hire responsible employees!
February 2023 by suganthan sivananthan
I have been shopping at Tesco Express for a while and I must say that it is a convenient option for quick and small purchases. However, the staff could improve their services and be more helpful to customers. The store can get crowded and it can be difficult to move around, as the staff often arrange themselves in such a way that makes it hard for customers to navigate the aisles. Despite these challenges, Tesco Express is a good option for those looking for a quick and convenient shopping experience. Overall, I would rate this store 3 stars for its location and convenience, but with room for improvement in customer service and store layout.
