December 2023 by Stacey Francois
Great service and the prices suited my buget
December 2023 by Will
I?d say about 90% of the supposedly ?self serve checkouts? are out of order, and have been for months. Don?t know why management won?t fix them, or advise more staff to work the checkouts at busy times. Expect a long wait to pay for your items.
December 2023 by sharon green
Great store, very big and spacious
December 2023 by Debashree Prashant Roy Chowdhry
H& M Kensington have been my to go store for most of the times I shop as it?s right next to my workplace, but to my surprise upon my last visit to the store I had the rudest of the experience with one of the floor managers when I wanted to ask about some vouchers for my account. Probably not the fittest of the person has been put for customer service. Really unhappy about how being served at the store.
December 2023 by Wander Barreto
I recommend buying at H&M, delivered on time, but it wasn't good the store to pick up the product (Bowman) is not organized the flirting on the floor where we have to look for the goods
November 2023 by Ibrahim
It's a great place to buy clothes for a reasonable price but I would suggest adding more men's and kids wear but overall it's really good.
November 2023 by Dark7_2529 (Dark)
It's a great place to buy clothes for a reasonable price but I would suggest adding more men's and kids wear but overall it's really good.
November 2023 by wendy kay
I like h and m but I go early so all sizing available
October 2023 by Mina T.
Large store with a varied selection of men, women and kids clothing across three floors. Homeware available on the lower floor. Managed to get what I was looking for. Always reasonable prices at H&M.
October 2023 by Charma Brown
H&M NICE CLOTHES TO COMPLIMENT QUALITY GOOD,CAN USUALLY FIND ITEM.MOR ACCESS TO BASKETS NEEDED UPDATE ON APP. STAFF CAN BE HELPFUL ON TIL BETTER BAGS FOR ITEMS NEEDED PAPER NOT SO STRONG
August 2023 by q707p
They need to bring more men clothes, heug section but nothing special.
July 2023 by Jenny C
Big, slowest queue in history. Only one cash deck is open on all 3 floors. Prepared to waste time if you want to buy anything here.
July 2023 by Joshua Herzig-Marx
It's a big department store. My teen daughter loves H&M for the style and great prices and was eager to visit one in the hike country. After checking out the three (!!) locations on Oxford street (jam packed and a total mess) I offered to take her someplace I hoped was more chill. It worked! Not too many people, plenty of staff. But merchandising wasn't great (lots of items mis-shelved) and very few smaller sizes (nothing below UK 8). And the staff seemed a little angry (which I get - retail is hard - and it was never directed at us). We tried a bunch of stuff on, took some pictures, and will buy when we get back home.
June 2023 by Ken Bryant
Very friendly and helpful staff. Great selection ladies hats, needed during this sunny weather. Really good value for money.
June 2023 by Evelyn Blake
Sheariah who served me was very pleasant kind thoughtful and considerateAll stores should have a young girl like her serving,,Made everything seem so easy; was trying to download their app so I could get the 15% discount she did it in secondsVery professional and I look forward to coming here again!
