September 2023 by Paul Linder
Attempting to close a simple current account since the end of June. First by letter then by multiple calls.Was told the account had gone inactive and had to reactivated by calling a robotic number with account details. Robot said account now active. No contact from branch with progress. Received a lengthy change of address form which was completed and returned over a month ago. No other communication from the branch. No account statements.
August 2023 by gabriele chicca
The direct deposit machine is constantly out of service. Been there three times in a space of three months not a single time was I ableTo deposit cash.
July 2023 by Edmund Peng
Long wait at the hall without a random order to be served.
July 2023 by Joe Nisbet
Every time I come there is a long queue. How can it be so hard ????
July 2023 by Taurus Queen
Queue is far too long and doesn?t move. Extremely frustrating
June 2023 by Yara Fathalla
1 hour wait to deposit cash. The branch is under staffed and only has one cash deposit machine. The wait time is always ridiculously long. The staff are nice and doing their best but the facilities are not helping.
April 2023 by chris dunbar
Queued 40 minutes today to deposit some cash.The machine had broken down and the place was packed with customers.After 40 minutes queuing I gave up and deposited in metro bank within 1 minute.This bank always has very slow service.
February 2023 by Balmain Pay
Useless people and rude. Awful, I won?t recommend this branch.
January 2023 by ?????????????? ????????
Good Bank need to one account can I help me
November 2022 by M G
The worst Lloyd brand I have ever been!After issue with them today I checked their reviews. Now it's all clear, many of you experience the same poor service from them.I went to update my details and they refused my document as in their opinion it was missing English version translated by solicitor. Document was issued buy highest body and had few languages translations including English.What was the worst - after asking where it said that needed to be translated by solicitor, guy replay 'I said'!!! Wow!Then young lady who was also serving me said in very sarcastic and arogant way 'bye'.None of them should be working in customer service.Other brand accepted document.
October 2022 by Walter Longato
Lazy staff that simply don?t want to carry out their jobs. Turn away customers at any excuse. Best of using other Banks.
October 2022 by Linh Ta
This is the worst Lloyd brand ever. Even though their opening hour is 9-5, they decided to closed for 2 hours during lunch time, I came at 1:15. They didn?t even explain why they close for that time. Then the guy said to me come back anytime after 2:15 . So I came back at 4:15 and they said they already closed ??? , they won?t take customersI?m surprised they can still run business like this
August 2022 by Sophie Bismuth
The bank lost a 100k check (we have a tracking number from lloyds central office that they received it) and doesn?t agree to take responsibility or help
August 2022 by Michelangelo Marchiorello Dal Corno
Came 3 times for the same issue they struggle to resolve (putting money back in my account...) and the service is each time extremely slow with multiple people queuing and only one open cashier. Insane that a business is allowed to run so badly! Try to not open an account with them!!
June 2022 by Ayhan Yildiz
Staff are very helpful, especially Mr Danish ?
