January 2024 by Ruth Holmes
Always reliable for necessities! Popped in to buy socks and school uniform.
December 2023 by Helena T
Well? I?ve here before and the customer service wasn?t great?but had help from a lovely young lady called Chyna yesterday.Certainly restored my faith in M and S!!Spot on customer service, and very very polite.Thankyou Chyna!
December 2023 by ItsJulie Vlogs
Very nice shop for food shopping ?they also have a tiny cafeteria where they prepare food every morning til 12 noon .
December 2023 by Sion Kim
Pedro at the Men's clothes section was really helpful when I was looking for a suit.
November 2023 by siobhan Strauss
I was in the area ( post sketching in the V and A) looking for an Udon noodle place on ?too good to go? and found the noodle bar to be extremely basic and very over priced.Then I found this MnS food hall and was delighted with my duck plant wrap , smoothie and chocolate for significantly less money. Once again Marks and Sparks come out on top. Always top quality and classy ; that?s why this brand have been around forever and will persist long after the Japanese noodle bar has left.
November 2023 by Deirdre McDonald
Want to say a huge thank you to staff member Elizabeth who was on the 2nd floor today. My 4 month old granddaughter got frightened by the hand dryer noise in the ladies and had a meltdown - Elizabeth came to help. Brilliant customer service.
September 2023 by Nikita Mansinghka
An experience I would like to share for this store at high street kensington ! I am a regular customer at M&S and also worked as a customer assistant in the past. So yesterday I had to exchange a tshirt because of size issue. The lady who served me (didnt see her name but had front fringes blonde lady , average height) , she refused becuase according to her the tshirt was crushed by me (which obviously I kept it as is in the carry bag and it got natural creases), after explaining number of times that this is natural crease and its nothing to do with me, she replied rudely as in ?did we gave you the same way ? !! I took a deep breath and said I worked same as you in the past and never ever had a problem there . I was very close to call the manager, however she said ?this time it?s considered, be careful in the future?!!! I din say anything but felt disgusted for no reason and probably will never visit particular this store !!
September 2023 by The King.
Not only are a few of the staff rude, they also sell some of the worst pillows ever made. No surprise why the company is on track to going under
September 2023 by Lingus Wingus
Hi, just wanted to share my wonderful experience today. I just wanted some trousers but left with a few whole outfits thanks to a wonderful polite lady Shahzia. She mentioned sparks ideas for outfits and smiled constantly. Will come again!
August 2023 by Leila Fonglin
Love the supermarket, down in the lower ground floor. Nice quality, affordable price garment.
August 2023 by Kenneth Boston
I visited this store today and was appauled at the lack of staff on the shop floor in the men's department. I was the only customer along with may be , 3 other customers and the only staff member available was a gentleman at the cashier department. What has happened to M and S
August 2023 by monica Hai
I shop here for most of my ingredients, especially the freshness of meat, fruit and eggs. All the staff are friendly and it's a pleasant shopping experience.Even if there is no display outside,they will try to find it. It is really the best shop.
August 2023 by Russell Marks
Absolutely appalling. I couldn?t contact anyone to confirm if this One item was in stock. So had to travel to kings Road branch to ask in person.Although the stock was shown on line, both from my phone, and the assistant in the shop. There was no item in stock.Bloody appalling. No wonder people order on line. Can?t even get your stock levels right., I suggest you visit some companies that actually get it right, before offering such disgusting service
July 2023 by Lee M.
This clothes department has been redefining the shopping experience since the beginning of time. And as the writer of this unflagging storefront I able to express my sheer delight at seeing all the latest developments. We are only ever able to maintain such optimism when our expectations are super succeeded because the storefront is always active. We do not follow our expectations to allow life to stagnate. Spending thirty minutes a day assiduously challenging some other shop's undertaking on Kensington High Street would completely change my entire life.
July 2023 by Alexander Murphy
Suit shopping here was great! A man called Pedro was very very helpful with helping me choose the correct suit, offering helpful advice and measurements! Brilliant service.
