January 2024 by Fatos Katallozi
Very friendly and very helpful staff, good and quickly prepared Nando's food, good location right at quiet part of the high street...
January 2024 by Bably Islam
We went into the restaurant around 3:30 today, it wasn?t very busy or anything and we could see multiple empty tables. We walked in and waited by the door with no acknowledgment from any staff members. After waiting for about 5 minutes one staff member at the till asked if we were okay and we said we need a table for 3 please, he then looked over to the other side of the restaurant and said my colleague is coming please wait. So we waited for some time but no one seemed to be coming. There were about 5/6 staff members that were free and talking amongst themselves but no one wanted to simply show us to a table. This is very appalling service from all the staff members at nandos, we have been here multiple times and this is the first time this has happened. We were made to stand looking like idiots and other diners were staring at us, it was absolutely embarrassing to the point where in the end we just had to walk out not being served. Disgusting service from all the staff working there today.
January 2024 by Jennifer Ugboh.
The food is good. There was a little delay with orders, but it was a lovely experience over all.
January 2024 by Colleen Legeai
This restaurant?s food is mediocre. The fries are barely hot and the hamburgers are dry. The atmosphere is at its worse due to the crowd and it?s loudness, it?s impossible to have a normal conversation in this restaurant without raising your voice. The place?s service also looks like a fast-food restaurant more than a regular one because you have to order from your phone and pay online. And although the food is enjoyable with eye pleasing meals, I?d avoid dining here.
January 2024 by Sophia Rodriquez
Walked into this branch today waited to be seated only to be ignored and walked by multiple times. A lady walked passed I said hi can I be seated pls she said wait hold on and continued walking, anyway I seated myself now and go up to order some meals no one is acknowledging me at the till, you had about 7 people just there behind the counter with 1 woman cooking the food while at the same time eating. So anyways I?ve asked another lady who was strolling by if someone can serve me she then asks the manager to do so as he was right there who to my surprise came with one stink attitude telling me to wait.. to only then come back take my order and tell me there?s no chicken left or burger or thighs but in such a rude and miserable manner. I said why not tell people at the door if this was the case as I wouldn?t have seated my family and got comfortable. I mean this Nando?s was by far the worst experience! same way I came in I left and went to Bayswater branch. This high ken branch is a ghetto mess and the manager with the dreadlocks and the whole of todays team need some serious training furthermore close this branch completely it isn?t a good look at all.
January 2024 by Alaa Al Zaiyadi
I went to the Nandos at Kensington Highstreet with my family and the experience was delightful. We were served by Nupur and her service was outstanding, she was very attentive and made sure that we were happy with the service by checking up on us continuously. Due to this, I would revisit this branch.
December 2023 by Star Love
Loved the food here! Was in Europe for a few weeks and ate at many places, including some high-end restaurants. This was my favorite restaurant in London!
December 2023 by Sofía Heux
Amazing sauces! I love spicy food and all around Europe is one of the few places where I found what I wanted! The Extra Hot and Vusa sauces are fantastic!!!
December 2023 by Y0U53F
Staff were friendly. Food was nice and quite quick. The place was one of the best nandos aesthetic wise I have been to and was extremely serene. There was nothing to fault it with.
December 2023 by Sam W
Went on a busy Saturday afternoon. Staff were trying their best but looked tired and overworked.Definitely need more staff allocated for cleaning the place looked like it was long overdue a thorough deep clean. The staff were polite and my meal was good if the place was cleaner in would be fantastic
December 2023 by GOD Power
I am a regular customer and I had a different experience. I went to Nando?s this afternoon on Kensington High Street. I received a warm welcome from the employees who work there, and I am grateful for that. He asked me how my day was going so far and inquired about where I wanted to sit and any allergies I may have. I noticed his name on his badge, which read "Purvest". He is very knowledgeable about his job and has excellent customer relations skills. I highly recommend encouraging him. Overall, I received excellent customer service.
December 2023 by M Altameem
Me and my cousin had the most amazing dinner as we very hungry and looking for a place. The manager nick was the best to deal with and really helped through the whole process. Top notch food and atmosphere with great staff? best Nando?s in
December 2023 by Pablo Sapanga
Got here at 11:30 for opening, didn't open doors until 11:45. Was one of the first people to order, watched numerous tables get their food before me. One of our party got his food fairly quickly, my order went through 1min after his, yet he had finished his food way before I got mine. ALL I ORDERED WAS A BURGER!!
December 2023 by Ayaan Khan
Usually, I?m a big fan of Nando?s and love the food. But at this branch the service was exceedingly poor.It took 35+ minutes to get the food and when you wave the servers, they look away instead of responding to you.
November 2023 by Azraa Hassen
I was so happy to get a halal Nando?s near meEspecially since i was missing home so badlyThis hit the right spot I totally loved their loaded
