October 2021 by sean kelly
I spoke to a very helpful and knowledgable chap (Jimmy) who steered me towards an iPhone 12 mini which is small but has a bigger screen than my ancient iPhone 5s. Shop was busy but I didn't feel rushed as Jimmy answered all my questions and brought boxes of his 3 suggested phones after I had told him the kind of thing I was looking for.\\nNice shop, nice staff.
September 2021 by G may
Wonderful lady Nia was very patient and knowledgeable and explained everything. Didn't rush although the shop was busy\\nShe is a credit to o2. Great customer service.
October 2020 by Gail Young
Amazing staff, a Guru who actually knows his stuff and no pressure sales.
October 2020 by Andreas Pattichis
Excellent service. Got a great upgrade in-store, and you could tell the clerk was trying to get me the best deal for my needs.
October 2020 by matha b
Friendly, knowledgeable staff.
August 2018 by Steve Wildes
Thank you to all staff and especially Marvin on spending time to set up my new phone
July 2018 by Valerie Fontanier
Great service. I have to thank particularly Ayo for her great help to set my new account. This is what I call 5 stars customer service!!! A real gem in that store.
July 2018 by Jyoti Datwani
Staff courteous and well informed
July 2018 by Grace Toyosi
Helped me get my tariff sorted out but there staff were not professional at all. They were having a good old chat about another member of staff like I wasnâ??t even there, although I was on the phone to CS they could have paid some mind to my presence
February 2018 by MJ Knight
Store Manager Kabil went out of his way to help myself and my Mother whilst upgrading our new phones. O2 are lucky to have such a Star Player on their team. Excellent communication skills and excellent manners. He didn't rush us and gave us great advice. On a different note I must mention the stores physical condition. Possibly Head Office have forgotton that the stores location is........ High Street Ken not ..... Willesden High Str. I very much hope O2 head office give Kabil a new budget for a clever store refurb as the interior and furniture is looking very very worn.
