March 2024 by Cora Sheibani
Great locally run business where the staff to their best to help, once they even delivered our medication home as we forgot to collect it before they closed!
February 2024 by Rachel Messa
I do not recommend this pharmacy, horrible experience, my son has ADHD, I went to get his medication in this pharmacy because I couldn't find a pharmacy boots, and the pharmacy manager shouted in front of everyone "we let's not sell these drugs here, we don't keep drugs here" I was in shock.Sir, learn to do your job with compassion and without judgment, I am a mother and I cried all along the way, because my son is not a drug addict, he is a teenager with ADHD, mental disorders. concentration, a brilliant and studious teenager..... I advise you not to go to this pharmacy which lacks humanity and respect.
October 2023 by F D
I love the fact that we still have independent pharmacies and I will always support them. Good personal advice, nice range of medication and alternative treatments, pharmacy and beauty, never wait long to be served.
September 2023 by Rinad Eltigani
Absolutely deplorable behaviour from the Lady pharmacist behind the counter, she is rude, unhelpful and extremely unprofessional. Went in for a personal item which they could not dispense which is fair enough, it?s the way they refused me that upset me mostly. The lady was speaking to one of her colleagues who was describing my situation and she just turns around and so abruptly and rudely says ?I don?t do that here? implying that I?m asking for something illegal. I just think that for someone to be a pharmacist or they need to have a level of discretion or empathy towards customers. AVOID AVOID AVOID. Boots is a 2 minute walk away and they will give you a much smoother service.
April 2023 by nick chin
Terrible service, I said I need a plaster for my kids finger , they sold us gauze in a wrapper instead but because 95p I had to buy more to be above 1 pound so I did. When I opened wrapper discovered it was only gauze with no adhesive . He said because I did not say adhesive plaster he would not refund me. His attitude was not what you expect from a neighborhood pharmacy, the money is minimal in this instance but the attitude was disgraceful. I was with my kid as well.
March 2023 by C Brooks
Stephen, the chiropodist is great. He is lovely and friendly. Puts you at ease immediately. He is very experienced and, does an amazing job. He?s fast yet professional. He never hurts you and is very gentle yet thorough, whilst treating you. I recommend Stephen for your chiropody issues. Very reasonable price also. Value for money.
March 2023 by C B
Stephen, the chiropodist is great. He is lovely and friendly. Puts you at ease immediately. He is very experienced and, does an amazing job. He?s fast yet professional. He never hurts you and is very gentle yet thorough, whilst treating you. I recommend Stephen for your chiropody issues. Very reasonable price also. Value for money.
October 2022 by Miles Curtis
I was shocked by one of their female staff members. When I talked to her politely asking for a product she pretended hearing me and just walked away without any words.
October 2021 by George
This pharmacy is one happy, very efficient and friendly team.I use them as my primary pharmacy for 15 years because they give a great service.Dipak Patel is absolutely saint.He is very knowledgeable, quick ,effective and friendly.Manu , Abdul and the rest of the team are also great.This is definitely one of the best chemists in London.
October 2021 by Chubbies 26 1
Pestle and Mortar are one of the best pharmacys I have ever been to, it is very cheery and welcoming . The team are friendly and knowledgeable and always avaliable to help. Many customers seek their valuable advice. Kensington would be a lot poorer without Dipak (Prof) and his marvoulous team.
October 2021 by Nathan Main
The pharmacist and manager is an absolute jerk, and knows nothing. Gave me Zirtek, when i took one and tried to return it because it had lactose he basically told me not his problem, won't take it back because he can't resell. The guy is absolute jerk, do not patron this establishment. FYI I did get sick!!
March 2021 by Antonia Del Mar
Deepak is the most helpful and knowledgeable chemist. Always goes the 'extra mile'. When necessary he has delivered my mother's prescription himself at the end of the day.
January 2021 by Ivy Mac
Really great, old, family run pharmacy. You get personal service, if you need it, and will deliver locally.
October 2019 by Mark
Amazing service, always a friendly greeting. Prescription items are always in stock. I changed from another leading local pharmacy as medications were never available. I will never look back at changing pharmacyâ??s. Thank you to all of you at Pestle & Mortar for your kindness and friendly service. Highly recommended!
September 2019 by Linda Farrell
Lovely, friendly and informative service from my local pharmacy. Always well stocked and rarely has to order in medication but, if they do, it is there the following day. Deepak Patel goes the extra mile in giving truly personal and helpful service. He has a close relationship with our local GP practice and ensures that the online prescription service works seamlessly. Will text you when your medication is ready for collection. Highly recommended.
