November 2023 by Daniel Mulhall
Operationally things work well at this garage but charging £550 to replace 4 glow plugs (spark plugs) is a disgrace. The manager Darren? spent the whole time trying to convince me that he'd done "nothing wrong" and this was a normal price. Impressive level of dishonesty. Only after the threat of complaint did he enter a dialogue about the price, which was eventually reduced. Ripping off customers isn't a very intelligent business strategy as I'll never go to a Kiwk fit garage for a service ever again.
November 2023 by Richard Parker
Up till now I have had nothing but praise for Kwik Fit. However this branch has changed my opinion for the worst. An expensive and thoroughly unpleasant experience from start to finish . A complete rip off and not what I?ve been used to from other branches of Kwik Fit .
October 2023 by William Reeve
Great service. Good setting of expectations, and then beating them. I messed the team around a bit by asking for 4 tyres to be fitted quickly - so that I could pick up the car before lunch - but in the end couldn't come before lunch and came at end of afternoon instead. The store manager was very accommodating and gave great service.
October 2023 by William Franklin
Great service, great staff. Took a nail out of outer bit of tire for free as it hadn't penetrated inner tube. That's what I call first class service. These guys are great - never had a bad experience with them. Thanks so much.
October 2023 by Liam McKay
Paid £140 through fettle for a bike service. High end stuff. Had to have wheels realigned and supposedly everything was taken apart and cleaned. Just went for a ride this morning and the bars weren?t even straight to the stem and front wheel? Won?t be sending my bike here again.
October 2023 by Liz
The order was forgotten so when I arrived for my appt, there was no battery. The branch team were very helpful, cheerful and responsive. The battery was sourced and fitted with efficiency and ability. Thanks team. The final invoice was less than I was advised - very nice surprise
October 2023 by Edward Lonergan
Great experience as punctured my tire and they squeeze me in for the same day service. Staff were really really punctual and very friendly even made me a cup of coffee while I waited could highly recommend.
September 2023 by Gregory Harris
Good on the spot service. Will change your tyre quickly if emergency.
August 2023 by Raj Gill-UK
Darren was able to help me get the vehicle booked in and get a good price. My vehicle was back on the road within very acceptable times. Thank you.
July 2023 by Storm Petrel
Today I had the pleasure of experiencing exceptional car service at the Lower Hampstead Kwik Fit. The skilled and friendly team left me thoroughly impressed.Highly recommended is Mirage for her top-quality maintenance service ! From the moment I met her, she exuded professionalism and attentively listened to my concerns, providing insightful explanations and efficient solutions. She never hesitated to answer any of my questions, no matter how trivial they seemed. Her patience and willingness to help made me feel at ease and I left the service center confident my car was back to its optimal condition.Lower Hampstead Kiwi Fit exceeded all my expectations. Mirage?s knowledge and commitment to excellence make her an asset to the Kiwi Fit team. I am grateful for the positive experience provided and will undoubtedly return for all my future car servicing needs.Storm
July 2023 by Melanie Wexler
Fast, polite service.. it was really busy but the team were super efficient and helpful. They called when they said they would and it took the time they had estimated. Great all round ..thank you
July 2023 by Alan Taylor
Key plus is that they kept me briefed on what they found. Then they addressed the issue in a very timely and cost efficient manner. They are busy - helping customers. Keep up the good work!
July 2023 by Joshua
Dropped my old banger of a car in to get the air con re-gassed. Unfortunately the air con mechanic spotted several issues during a diagnostic (things Kwik fit wouldn?t generally fix).They were very fair explaining everything, outlined the steps should I wish to get it fixed by a specialist and kindly provided a refund for the original re-gas booking (that couldn?t be completed). All round good experience.
June 2023 by Harry Kass
HiJust had pleasure of meeting Amadou at this branchSuch fantastic engineer and excellent characterVery grateful to himA very big thank you to him and the team at this branchBest wishes
June 2023 by Andy W30SEY
I had a problem with my car shaking on the motorway after 60mph, I took it to these guys and they whipped the wheels off in a jiffy, rebalanced them, checked my engine management system and had me back on the road in no time! Great job, staff are down to earth and willing to help. All positive thumbs up from me.. thanks to all the friendly staff, above and beyond the usual garage mechanics AND it was a Sunday! Well done service. Andy.. white Audi TT
