October 2021 by Basy Abbsi
Nice coffee
September 2021 by marian dent
Never will visit again...\\nOrdered large cappuccino to take away.\\nSo much froth rather than coffee.\\nAfter consuming I became very unwell...\\nStomach cramps and vomitting!!!\\nWas obviously something bad in milk.\\nService left a lot to be desired too,took over 10 mins to order when there were only myself and one other person waiting,\\nThe staff seemed very confused with what they were doing and pricing!\\nSpent 15 mins getting a coffee to go.\\nMadness...\\nAvoid at all cost.the two women who were serving us seemed more intrested in the male customers that were half way upstairs yet still in conversation..\\nAlot of flirting and cheesy stuff whilst waiting.\\nSo is it a coffee shop or meeting/dating place??
September 2021 by marie caffrey
Worst staff I have ever come across no manners whatsoever took payment before checking that they had the item in stock which they hadn?t and no apology always a number of men taking up the tables outside for hours on end with one coffee very uncomfortable to walk past never going again
June 2021 by Meds 6ix
Every time I go in this branch, I feel so welcomed by the staff. No matter how busy it is, I never wait more than 5 minutes for my coffee! The Algerian lady that works there makes the best cortados and lattes. Other staff are good too. If you love Costa don?t go to the one on the bottom of the high road opposite primark! They are the worse!!!
January 2021 by B
Coffee is great been there twice. Makes me wanna go more, girls are amazing they're sweet, beautiful ?. I didn't expected this. #speechless ?
December 2020 by Mohamed Ibrahim
The seating is limited and Costa is doing something great with this available space.\\n\\nFriendly baristas as always\\n\\nFree wifi
November 2020 by A. Abdulaziz
could improve a little with maintaining space between customers waiting for take outs. But overall great place..
October 2020 by Fernando Nascimento
I am so tired of being awfully treated and insulted by the staff of this branch.\\nToday the Blonde Short haired probably from Romênia staff has treated me horribly.\\nShe wasn?t afraid to insult me because she forgot to charge me for a bottled water.\\nShe basically told me not to speak on the phone when I was ordering in a very insulting way. She called me names basically and was out of control behind the bar.\\n\\nI have been here many times. Never had a decent or gentle treatment. Basic human decency. But today it was the worse.\\n\\nShe didn?t only said very rude things but she told me her name and told me I could complain to whoever I wanted and nothing would happen.\\n\\nSo I think the Costa Cafe administration must know about this appalling behaviour for a looooong time and they do nothing about it.\\nThere must be no proper training for the staff and no consequences for insulting clients on their faces.\\n\\nI am not talking about horrible punishments. I understand that working with the public is really difficult because I do it myself. But the anger and the rudeness I have been treated with was out of limits.\\n\\nAs a matter of fact I will not only stop coming to this branch but I will not consume any Costa coffe produtos anymore. And I will tell about this to my friends and family. I even may elaborate and create a hashtag I don?t know.\\nIt is not fair that I get in a shop. Willing to spend my money and being very nice to everyone (that?s my nature I almost never engage in discussions l) and to be treated like that.\\n\\nI will stop consuming anything on Costa because I understand that the liability for the staff misbehave is the COMPANIE?s fault. If it has been like that for so long it is because they don?t care about us costumers.\\n\\nShame there is not a Pret A Manger in Kilburn high Road. I always get treated really well. With a good morning and a smile.
January 2018 by shadi elaurfali
15 min to get ur coffee bad staf no experience training people
