February 2024 by Rakesh Sharma
This Waitrose is the closest to my house, and I have always been given great service. I am writing this review now as I wanted to give a special shout out to Ismail who works there. I was doing some quick grocery shopping at the end of a long day. The milk carton I had in my hand, for some reason, leaked a huge amount and got all over my coat and shoes. Ismail went above and beyond his duty and addressed the issue immediately with quiet compassion. I wish him the very best. Thank you, Ismail.
February 2024 by Olya
A pretty useless selection of products for the size of the store. Waitrose has never been great at stocking their smaller stores.
January 2024 by Denis Menabit
Love this store and my 2 year old gets very excited when passing near the store! We both love the bakery products especially the baguettes!
January 2024 by Kat M
Spoke to a horrifically rude man on the phone who refused to even attempt to help me
January 2024 by Emran Hossain
Its a small store with plenty of produces, 8 minutes walking distance from west Hampstead station & overground station, opposit of this located dominos pizza shop, caffe nero, pharmacy, optician shop, nandos restaurant & other restaurants here, 5 minutes waling distance tesco, saintsburys local, a fire Bridget station next to waitrose, overall busy area,,,,
December 2023 by Gideon Carr
Expensive but we'll stocked and very nice staff
December 2023 by Mo Hassanin
Beiata She is the best of the staff and so friendly
December 2023 by B A
Great customer service from the team. They didn't have a product and they helpede to find it in the nearest store.
December 2023 by Ivan Bridi
Beata and David are super friendly and always very attentive. Great staff in this shop??
November 2023 by D T
Fridges constantly breaking down. The bakery is very inconsistent "ovens not working". The till machines are very slow with customers constantly having problems scanning but no plan to correct the issue according to staff. And if you need to call to check if they have something in stock they don't answer the phone.
September 2023 by Fluffy Bot
It is the little things that matter.The essential products have a good price, and top quality.
August 2023 by Felix
Disorganised and smells like cheeeseyy sick. Sort it out Waitrose!! #smelly #disappointed
July 2023 by Ada A
I often come here and they never disappoint! Although they are a bit pricy about some things, it is always so convenient to get to.
June 2023 by Drew
Well stocked, but store is in a state. Floors are unstable, patchwork. Store frequently stinks too. Waitrose standards are dropping.I raise the smell with them, they said how its under the fridges they can't clean, I suspect spoilt milk spills. Disgusting
April 2023 by Mark Wrights
Odd smell in here today, staff acted like they couldn't smell anything. Not sure if I turned up at the wrong time but many items were not stocked so I went to Mark's and Spencer
