November 2023 by M H Ahmad Thomson
This was the first time I had used Return to Amazon Counters ? Vipin kindly showed me what to do, scanned my return code and placed the item in the return envelope for me to see? thank you!
November 2023 by Nadia M
Quickest service whilst returning my parcels. Thank you for your help manager Dilip J ??
November 2023 by XXX Fen
I recently had a very unpleasant experience at this post office, primarily due to the disrespectful behavior of one of their staff members, Vipin. I visited the post office to collect a parcel, and upon showing my identification, a discrepancy was noticed in the name on my ID compared to the one on the parcel.Instead of trying to resolve the issue professionally, Vipin?s attitude was nothing short of rude and disrespectful. He repeatedly questioned my use of an English name on the parcel, showing no regard for my explanation or willingness to provide proof of my identity through my address and tracking history.This type of customer service is entirely unacceptable and has left me feeling humiliated and frustrated. I believe that every customer deserves to be treated with respect and courtesy, regardless of the situation.I sincerely hope that the management takes immediate action to address this issue and ensure that other customers do not have to endure the same unpleasant experience that I did. Vipin?s behavior is a stain on the reputation of this post office.I urge the management to take this feedback seriously and work towards improving the customer service provided at this establishment.
November 2023 by Laura Benjamin
This is a well used and valued post office in the area. All the staff are friendly, courteous and informative apart from Vipin, who sadly brings down the level of customer service every single time. He is rude, argumentative and forever 'in a bad mood'. He could certainly do with a customer service refresher.
October 2023 by Encolpius
My package was broken during delivery. Its one when the service is bad of the queues here are 30 mins but i was told my item would be fine but I'm pretty sure this place handles you things very roughly. A woman warned me while I was queuing that they don't treat what you give them right and I think she was speaking truth.
October 2023 by Am Am
Excellent post office. Very helpful..Love these boys .very friendly staff.especilyVIPin
September 2023 by Saif
Excellent service, the condition is impeccable. Thank you Dillip
September 2023 by Sarah Foale
Great service from Dilip who renewed by driving license digitally. Would definitely use again.
August 2023 by Mark Daniel
1 counter open! Over 10 people, including myself, are waiting. I walked out after 5 minutes of no movement. Shambles.
July 2023 by Yousif Tarek
Disgusting behaviour, I never usually leave feedback. Mum went in wanted to ask if she was at the right post office, they told her inorder to find out she has to que a 20min queue. How disgusting,,, just because she don?t know how to use a mobile phone. They made fun of her and were laughing and telling her she needs to improve And find out her self? Like really ? 0% professionalism, 0% respect. Honestly if you hate your life so much why work with people go keep this energy somewhere else. I am sure if it was someone else who isn?t vulnerable walking in you wouldn?t behave this way. I want to report this to the manager but they won?t tell me who is who we they all apparently managers.
April 2023 by Seano Gradaigh
Never enough staff working the counter. Plenty having a chat or doing nothing. New self service counters installed, but of course, like many of the staff, they are not working.
March 2023 by Lauren Bubb
My closest post office and couldn?t be happier. I?m very new to the UK and come from a place lace where our postal service is non existent so it really was so helpful having staff willing to help me out when it came to doing the whole driver?s licence swap. They?re also just very helpful with all other services. Our area post man is so friendly as well. Just makes all the difference having such good service delivery!
January 2023 by Valmonte Dcosta
The staff dont know how to do stuff they made me change my verification twice and didn't do it saying it's wrong went to another postcode they done it within a minute avoid going here
January 2023 by Nargis Mahmood
My local post office for many years, always found staff friendly and super helpful! My passport renewal was dealt with very quickly by the cashier completed all the forms for me on the iPad. Only downside is long queues and some very rude customers who lack the English language and tend to speak very rudely to the workers, they also do not bring the correct documents for renewals and licenses and think they can have a debate with the employees. People need to learn basic manners.
January 2023 by Julian Rojas
Have been few times there. Every time I had found rude and impatient personnel. All of them are old people that barely demonstrate they're willing to work and serve as it supposed to be. I am paying for a service, if it were free would be different. I advise other people to visit a different branch.
