September 2023 by Keziah O'Shalom
What an amazing architectural building and fantastic views. Many levels and various shops.
August 2023 by Nasr Qureshi
A nice shopping centre.Unfortunately things are changing and we are losing good shops on our high street.
August 2023 by Tosan Nesiama
Bentalls Kingston is an exceptional department store that offers a fantastic shopping experience. Situated in the heart of Kingston, it is a go-to destination for fashion, beauty, homeware, and more. The store is beautifully laid out, with a wide range of well-curated departments to explore. The staff members are knowledgeable, friendly, and always ready to assist, providing excellent customer service. The selection of brands and products is extensive, ensuring that every shopper can find something to suit their taste and style. Whether you're looking for high-end fashion, quality homeware, or luxurious beauty products, Bentalls has it all. The store also hosts regular events and promotions, adding to the excitement and giving customers great value for their money. The convenience of its location, coupled with its diverse offerings, makes Bentalls Kingston a must-visit for any shopper in the area.
August 2023 by Graham McDonald
Appalling customer service. I returned a faulty item to be repaired under guarantee. No receipt given, returned item mislaid and then they said they wouldn't repair it despite valid guarantee. I don't mind paying top dollar for decent service but this was a comedy of errors.
July 2023 by Alex Stovold
Good versatile and traditional shop. And so important it has kept its name. Great service
July 2023 by Bruce Attenborrow
Bentalls is slowly but surely becoming very dull. The toy department, once one of the best, has been gutted. About half the stock has now been removed and it's not even as good as The Entertainer. Shame as this was one of my favourite shops in Kingston. Now sadly just 'meh'.
July 2023 by Jake B
It's not a bad department store, lots of choices and selection. Product range is very good however the cafe, unfortunately I had one of the worst coffees I've ever had, I also found the customer services of few of the staff members I spoke to, to be below the standard I was expecting.
July 2023 by Max Louw
They kick you out if you try to look at the fridges.
May 2023 by Chris Who
Just about every high street shop you want under one roof. All franchises but all shopping centres/malls are like this. Airy, bright, clean. Can't ask for much more... Maybe some freebies ?
April 2023 by Paul Ridler
Very nice mix of stores, easy to get around. Love the glass lifts and the extra long escalator between ground floor and 2nd floor. Now the Cinema is open, I can't wait for summer to try out the open air screen.
April 2023 by Cynen Coutinho
The Fenwick restaurant at Bentall?s centre, serves really good food! We tried the chicken katsu curry and it was delicious. The curry was very flavourful. The pizza was scrumptious! Loved every bit of the food. I also had a smoothie which was blended well and it was yum. Overall had a good time, the staff was very nice.
February 2023 by Alexey Subach
Surprisingly large shopping centre for the area it?s located in. The selection of clothes stores is good, there is a department store inside and also there are a few spots to eat
January 2023 by francesca Remigi
I like this place, you can find pretty much all you need. There are nice clothes shops and nice places where to eat. The toilets are always clean as the place itself.
January 2023 by Kaushal Kishore
It is good place for shopping, all good brands are available here. You can visit with family. Sitting area, McD available. After shopping you can walk along towards to Thames River for relax.
January 2023 by Terry Phan (OriginalReviewer89)
Very cool I say. Has a good collection of items and my favorite is the toy section. Has lots of unique toys to choose from but other than that the items that Bentalls sell or pretty cool and there are lots of items to choose from.