March 2024 by Louise Hargrave
I was served on Sunday by Sima. Sima was very helpful in providing me all the details I needed for my purchase.
March 2024 by Varun Siddineni
Soroush Have beeen very helpful, great customer response
March 2024 by ramona dochia
Sima was very kind and helpful!Good experience!!?
March 2024 by Caroline Brill
Excellent customer service from Sima. Thank you very much for all your help.
March 2024 by Vera N
Great service by Soroush!
March 2024 by Nazanin Javaheri
Big shoutout to Soroush at h.Samuel for his exceptional help in finding the perfect ring for me. He was professional and polite, and patiently assisted me throughout the process. I truly appreciate his expertise and excellent customer service!
March 2024 by Seema
I was served by Sima who was absolutely lovely. She was pleasant, polite and very professional in her mannerisms. She went out of her way to be helpful and to understand what I required, explaining everything to me thoroughly and clearly. I would definitely recommend this store and to be served by Sima.
March 2024 by Valeriya Rashkova
Paris is very professional and kind. We are very satisfied with her ear piercing service and we highly recommend !
March 2024 by AJAY chandran
I visited the store recently. I had an amazing experience. They have a good collection of watch and jewellery stuffs. Special thanks to Mr. Soroush.
March 2024 by James Evans
Very helpful staff, very knowledgeable and got great discount offer. Nice to speak to someone who knows the products
March 2024 by Samia Kashmiri
Sima at the Kingston branch was amazing! Helpful, patient and efficient. Great experience, with an added discount!
March 2024 by Amtul Bhatti
Jess was amazing!
February 2024 by fariba sahmani
"Soroush, I just wanted to take a moment to express my gratitude for your exceptional service during my recent visit to H.Samuel's sale. Your dedication to helping customers like me find the perfect pieces is truly commendable. From your extensive product knowledge to your willingness to go the extra mile in ensuring I found exactly what I was looking for, every aspect of my shopping experience was elevated thanks to your assistance. Your patience, professionalism, and genuine passion for what you do truly shine through, and it's evident that you take great pride in providing top-notch service. Because of you, I not only found the perfect items but also left with a smile on my face, knowing I was well taken care of. Thank you for making my shopping trip memorable, and for being such an invaluable asset to the H.Samuel team!"
February 2024 by Syed Mohammedullah
amazing customer service, love the watch which i got from here! really appreciate the help offered by the advisor Sima! would like to advise them to add more variety of watches in store.
February 2024 by Nada Ak
I had brought my engagement ring about a year ago and a graduation ring two months ago. Both rings had a faulty component to it and I called the store for a resolution. I spoke to Sima, she couldn?t have been any more helpful, she saw us the same day and sent both rings off to be inspected and fixed. She was really informative and reassuring, and it felt like we were getting our moneys worth with her service. Definitely reassuring to know they can fix rings instantly, looking forward to my next purchase!!