I had a problem with a car finance company taking the final payment of £5400 Twice!!!I went to the branch to sort it out and the staff there were brilliant thank you to the manager she really helped me ??
November 2023
Absolutely shocking - the two girls at the front door are beyond incompetent and soo disinterested they may as well be wearing t-shirts saying ‘don’t ask me’. Spent an hour opening a savings account for my baby - I had to do it all online on my phone in branch and they just had to verify his document. Watching Jennifer... read full comment
February 2023
Terrible, been trying to get an appointment to open a joint account and can only do this on Saturday as I work Mon to Friday. So I tried walking into the branch where staff are standing around meetings and greeting but unable to help you if you haven't got an appointment. Guess I'll be staying with Barclays
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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