March 2023 by Suri
Poor customer service. Plenty of staff yet nearly all are unprofessional and unhelpful. I had asked for the price of a pair of shoes that I was interested in, and was told the wrong price because the staff mistakenly mixed up with another similar pair of shoes. Well, that?s fine. Not something to be frustrated at as another staff came and informed me of the actual price that I wanted. I then informed a female staff, who were joking/chatting with another staff at that time, if I could get the shoes in my size. Afterwards, I was trying on the shoes and wanted a new pair as the pair I was originally trying on were of poor quality. I informed another staff of my request and he bought me a pair which weren?t the size that I had asked. Again, I told one of the staff if I could get another pair at the size that I wanted. They bought me the pair that I was trying on for the first time (the ones that were of poor quality as mentioned above). At this point, I didn?t even bothered to ask for another pair anymore and paid for the shoes. At the checkout, I could seemingly tell that the staffs were annoyed and they weren?t really respectful towards me although they weren?t openly rude either. Overall, terrible service despite the number of staffs there are. Wouldn?t shop here again.
February 2023 by alex smith
Great sale deals. Shame not in my size.
January 2023 by LG
Busy, had to wait to be served a minute or two. Good selection of shoes.
January 2023 by John Boylan
Used to have a great selection but I think they are encouraging people to go online which is a shame as most stores end up closing this way
January 2023 by Chaz Watson
Excellent selection of footwear.
December 2022 by Priscila Magalhães
Love the variety of product in this shop, and the team and manager are great too!
December 2022 by Saj Singh
Good selection of men's & woman's shoes, boots and trainers!!
September 2022 by Jasmine Benham
Amazing customer service. Staff were quick, polite and efficient with no issues whatsoever.
July 2022 by Waqas Ahmad Sheikh
The store is a very well organised to begin with. The sections of the shoes and sandals and casual wear are nicely presented and there is considerable variety of quality options. The office has its own line of shoes also which are of great quality and I bought one pair for formal wear and the quality and manufacture of the product is excellent and I can say that with some credibility because I have many pairs of very good quality formal wear shoes. The staff is very helpful and kind. The store assistants are very efficient despite of it being very busy all the time. Over all I am very happy and I recommend it.
June 2022 by Gentjan Lekaj
Faulty shoes and they not give exchange or refund
May 2022 by Bridget King
Naomi was very patient and helpful, a credit to herself and the store
May 2022 by Michael Frempong (The Football SPY)
Shoes are very classy and affordable.
March 2022 by Martyn Jonesy
The Lady who refunded me for my online order was so nice very friendly really great customer service
February 2022 by M J
The Lady who refunded me for my online order was so nice very friendly really great customer service
September 2021 by Pablo Grattoni
Bought some Vans from here. They have gone up in price!!! Not Office's fault, I went round the entire Kingston for a good price and ended up back here for the vans style I was looking for at the best price. Nice staff.