There are clearly some rather serious issues with the system in use. Missed a parcel and couldn't choose any options for redelivery since it was claiming I'd already done it. Went here to pick it up only to find they've changed their opening hours so the office is only open for a few hours a day. When I did manage to get... read full comment
August 2023
Sent a birthday card special delivery £7.65 yesterday for delivery before one today. Explained no signature required as elderly lady cannot come to the door. The person delivering knows this is an old person living there so should follow instructions. Result they went away with her card.! This happens everytime I send... read full comment
July 2023
I missed a delivery because I was on an urgent work call. Nobody left a card I just know because the sender alerted me. Waited for redelivery. Didn't happen. Can't arrange redelivery as I have no card. Attempted to call depot. Phone doesn't work. Attempted to reschedule delivery, royal mail won't allow it as service not... read full comment