February 2024 by Joao Pereira
It's OK. Not all staff but some staff are quite
February 2024 by Sam Clancy
As I walked in and the smell instantly made me walk out, it was like a mouldy sewage
January 2024 by Zahir Serrai
Rude personal,Disputing drinksNo cleaninnessPOOR
January 2024 by Lesley Haynes
Ordered a cappuccino with an extra shot this morning as I like strong coffee. What I got could have been very weak hot chocolate such was the lack of coffee flayour/aroma. Asked for a replacement with 3 shots which was little better, so I left without finishing it. A waste of money. On the basis of this experience, I won't be returning to any branch of Starbucks.
January 2024 by Lesley H
Ordered a cappuccino with an extra shot this morning as I like strong coffee. What I got could have been very weak hot chocolate such was the lack of coffee flayour/aroma. Asked for a replacement with 3 shots which was little better, so I left without finishing it. A waste of money. On the basis of this experience, I won't be returning to any branch of Starbucks.
January 2024 by jany a
frustrating most of the times asking for a certain type of coffee like only soy milk and I get normal milk. Place must be improved also in cleaning standards. I appreciate there is no staff and main office doesn't want to pay to have someone cleaning and taking used cups out but comparing with costa is very poor.
January 2024 by Alisa
accused me of LYING ABOUT ORDERING A DRINK. RIDICULOUS!!!!! i ordered with cash so they could not ask to see a reciept therefore DID NOT BELIEVE ME and THREATENED to call the POLICE ON ME. ABSOLUTELY UNACCEPTABLE AND I WILL NOT TOLERATE SUCH BEHAVIOUR. staff were VERY rude and threatening. HORRIBLE place. ABSOLUTELY DO NOT RECOMMEND. also accidentally knocked over a chair and staff came up to me and were VERY rude about it even though i apologised and it happened on accident. HORRIBLE PLACE!!!!!
December 2023 by Mogsygeetee Lauren25
This place is a health hazard. The toilets are minging, no soap, the toilet roll is so tightly packed that u cant use it - i had to break the dispenser to get the paper out, there was pee on the toilet seat, paper towel all over the floor and the walls, door handles were sticky. Reported to Angela, the manager - she was not interested - absolutely disgusting
December 2023 by RJ Woods
Great coffee & service. One of the best Starbucks outlets I've been too.
December 2023 by Fran W
Miserable staff, coffee too hot to drink and broken toilets , worse Starbucks I?ve ever
December 2023 by Hannah
Good but usually smells of toilets, sadly. ? They could do with more space as it's a popular corner location and good meeting spot. Usually feels a bit too busy.
December 2023 by ??????
I don?t know what happened to this place , around half a year ago everyone who worked in the store were super friendly , chatty , and the atmosphere was so much better that it is now . There are some nice people !Nastya and Nia are always super friendly , and it?s always a pleasure if it?s one of them who takes/make my order.But there is also some people that if I see working , I just turn around without ordering,it adds a few more minutes but I?d rather go to bentalls . Don?t know their names except angela , who shouldn?t be allowed to work with people . She always meets me with unfriendliest face grimace you can imagine and always rude . I had a three interactions with her , and all of them were unfriendly experience, so it probably not an coincidence)
November 2023 by Wiktoria Pacanowska
it was okay. the coffee was not made warm or with blonde shots which was disappointing. the door was kept open so it was quite cold. the interior is nice and it?s fairly clean.
November 2023 by C Rogers
Whole restaurant smells like the toilet. They also covered over the outlets which used to be there under the benches. It's a shame, because their coffee is nice. They really need to get that latrine smell under control. It's absolutely disgusting.Service was great though. I feel really bad for the staff having to work in such a fowl smelling establishment.The Starbucks over in the Bental Center is much better and smells of nice coffee, as you would expect from a luxury coffee shop.
November 2023 by Louisa Kennedy
I popped into this starbucks to use the baby changing facilities and planned to meet my husband there for a coffee and bite to eat but things went from bad to worse. I asked if there was a key for the facilities as they were locked and the woman restocking the fridge just said ask at the desk which I did. The facilities were filthy but needs must with a small baby, once finished I proceeded to leave only to find we were trapped. I knocked on the door but no one responded, I tried the handle several times to no avail. I eventually heard someone outside the door so I knocked again and asked for help to alert them that we were trapped, they responded in an abrupt manner saying "yes, im here just wait!" (Same lady that was stocking the fridge previously). Once the door was unlocked with the key from the outside I overheard the man say to her oh so the locks broken again. I was appaled by the attitude and lack of an apology for the situation so I took my baby and left, opting to dine at a local independent cafe instead who couldn't do enough for us to ensure we enjoyed our visit.Kid-friendliness: If you fancy getting locked in an unclean baby changing room and being spoken to in a rude manner when knocking to be let out go ahead but I suggest dining elsewhere